AI app
eesel AI
AI agents that answer support tickets, product questions and order enquiries inside helpdesks like Zendesk and Freshdesk, plus content writing.
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ecommerceguide summary
eesel AI runs agents that work tickets inside helpdesks including Zendesk, Freshdesk, Intercom, Front and Jira Service Management, with a separate ecommerce agent for product questions, recommendations and order enquiries, plus a blog writer. Agents learn from past tickets, help centres, Google Docs, Notion, Confluence and SharePoint, and it integrates with Shopify. Pricing is credit based: a free plan with 100 credits, then Teammate from $299 a month for 500 credits.
Why it stands out
Priced by credits, where a ticket or chat is one credit however long, with unlimited agents and seats.
What eesel AI does
ecommerceguide editorial- Ecommerce agent answers product questions, recommends items, handles order enquiries
- Integrations listed include Zendesk, Freshdesk, Slack, Notion, Google Drive, Shopify
- One ticket or chat counts as one credit, regardless of length
- Free plan gives 100 credits, no card required
- Teammate plans run $299 to $1,899 a month by credit batch
- Add-ons: SSO and MFA from $199/month, EU or US data residency $500/month
- Draft mode lets replies be reviewed before auto-respond is switched on
- eesel CLI sets up integrations from the terminal
Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
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