AI app
LiveChat
Live chat and messaging software with an agent workspace, AI assistance and chat reporting for handling pre-sale questions and customer support on a store.
Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing
ecommerceguide summary
LiveChat runs a chat widget and agent workspace for handling pre-sale questions and support on a store. Copilot inside the app offers text enhancement, tag suggestions and chat summaries, and the Text AI Agent automates common questions. Store integrations cover Shopify, BigCommerce, Wix, Squarespace and WordPress, alongside 200+ apps. Reports include a sales tracker, campaign conversion, chat satisfaction and staffing prediction. Plans start at $19 per person per month billed annually, after a 14-day free trial.
Why it stands out
LiveChat publishes its own Text AI Agent and Copilot assistance inside the agent workspace, with 200+ integrations listed on its marketplace.
What LiveChat does
ecommerceguide editorial- Chat widget plus agent workspace for pre-sale and support chats
- Copilot gives text enhancement, tag suggestions and chat summaries
- Text AI Agent and chatbot automation handle common questions
- Connects Shopify, BigCommerce, Wix, Squarespace and WordPress stores
- Reports cover sales tracking, campaign conversion and chat satisfaction
- Starter $19 per person monthly billed annually, Team $49, Business $79
- 14-day free trial with no credit card required
Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
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