Ocado Smart Platform runs the full operational stack for online grocery retailers, combining storefront, warehouse robotics, inventory orchestration, and route-optimized last-mile delivery into one system. It targets large grocery chains that need to launch or scale ecommerce without building automated fulfilment centres in-house. Buyers are typically CEOs and COOs at regional or national supermarket groups partnering with Ocado for multi-year deployments, including Kroger, Sobeys, Aeon, and Morrisons.
> what it does for ecommerce
- Operates automated Customer Fulfilment Centres with grid-based robotic picking systems
- Configures storefront, search, and merchandising tailored to grocery basket behaviour
- Forecasts demand and stock using AI trained on grocery purchase patterns
- Routes last-mile delivery vans with dynamic slot pricing and density optimization
- Deploys via modular contracts covering software, hardware, and logistics services
> Ocado Smart Platform key features
- Modular design for flexible implementation
- Configurable ecommerce solutions
- Optimized supply chain management
- Flexible fulfilment options (automated and manual)
- Hyper-optimized last mile delivery solutions