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Olivya

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Your AI Customer Assistant for E-commerce and Restaurant Operations

paid· from $40.81/mo

Olivya handles inbound and outbound voice calls for ecommerce stores and restaurants, fielding order status questions, FAQs, and routine support tickets without a human agent on the line. The assistant also runs outbound campaigns — delivery confirmations, reservation reminders, status updates — and logs conversation data for satisfaction tracking. Aimed at SMB operators who get enough call volume to justify automation but cannot staff a 24/7 phone queue, with pricing starting around $41/month.

> what it does for ecommerce

  • Answers customer calls 24/7 across ecommerce and restaurant scenarios
  • Runs outbound telephony for order updates and reservation reminders
  • Pulls live order status to resolve where-is-my-order calls
  • Captures call transcripts and tracks customer satisfaction signals
  • Entry pricing near $41/month suits SMB call volumes

> Olivya use cases

> Olivya key features

  • 24/7 customer support
  • Business process automation
  • Instant response capabilities
  • Real-time order updates
  • Outbound telephony for business updates
  • Handling of FAQs
  • Customer data analysis
  • Customer satisfaction tracking

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