Ringly
visit →AI phone support agent for Shopify stores
Ringly answers inbound customer calls for Shopify merchants using a voice AI agent trained on store data, order history, and policies. It handles order status questions, returns, shipping inquiries, and product lookups without routing to a human. The buyer is typically a DTC operations or CX lead drowning in repetitive phone tickets, looking to deflect call volume overnight or during peak periods without staffing a 24/7 contact center.
> what it does for ecommerce
- Answers inbound calls 24/7 with Shopify order context attached
- Resolves WISMO, returns, and shipping queries without human handoff
- Pulls live order data directly from Shopify customer records
- Escalates complex calls to human agents with full transcript
- Deploys with a phone number forward, no telephony rebuild