AI app
Ringly
AI voice agent that answers Shopify stores' inbound phone calls, handling order status, returns, product and policy questions and escalating the rest to staff.
Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing
ecommerceguide summary
Ringly answers a Shopify store's inbound phone calls with an AI voice agent called Seth, covering order status, returns, exchanges, subscriptions, product advice, inventory and policy questions 24/7. It pulls the product catalogue, website pages, orders, tracking and customer records from Shopify, and escalates by transferring the call, emailing the issue or creating a helpdesk ticket. Pricing is $1.99 per phone conversation with a 50 conversation monthly minimum, $99 a month.
Why it stands out
Charges per phone conversation rather than per minute, with spam, hang-ups and human-only callers not billed.
What Ringly does
ecommerceguide editorial- Looks up orders, requests returns and checks stock mid-call
- Forward your existing number or buy a Ringly number
- AI Coach trains the agent and builds integrations without an engineer
- Escalates by call transfer, email or helpdesk ticket, for example Gorgias
- Dashboard shows recordings, transcripts, resolution rate and attributed orders
- Free trial, 30-day money back guarantee, month to month
- 65% resolution guarantee: below that, the month is refunded
- Built by Ringly VOF, based in Rotterdam, Netherlands
Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
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