Careers at Simera
E-commerce Account Manager - Amazon Seller Central
- company
- Simera
- location
- Latin America, United States
- posted
- 27 Sept
- **About the Role**
- We are seeking an
- **Account Manager**
- to serve as the primary day-to-day contact for a portfolio of clients. You will manage client communication, coordinate account work, and turn marketplace and advertising data into clear reports and recommendations.
- The role combines client relationship management with hands-on research, analysis, and project coordination.
- **Responsibilities**
- Manage client relationships and respond promptly to questions, requests, and concerns.
- Lead client meetings and prepare agendas, presentations, performance updates, and documented next steps.
- Produce accurate biweekly and monthly reports tailored to each account.
- Review Amazon, Walmart, advertising, and inventory data to identify trends, risks, and opportunities.
- Research account issues and recommend practical solutions.
- Coordinate tasks and deliverables across clients, internal teams, vendors, and other partners.
- Maintain account trackers with clear owners, deadlines, status updates, and next steps.
- Follow up on outstanding items, flag delays early, and keep clients informed through completion.
- Help improve account management processes, templates, and documentation.
- **Requirements**
- Experience in account management, client services, brand management, project coordination, or a similar client-facing role.
- Strong written and verbal communication skills, including the ability to lead client calls and present findings.
- Excellent organization, attention to detail, and ability to manage multiple accounts and priorities.
- Ability to research questions, analyze information, and work independently.
- Sound judgment about when to act, seek guidance, or escalate an issue.
- Familiarity with e-commerce marketplaces or digital advertising is preferred.
- Experience with Amazon Seller Central or Walmart Seller Center is strongly preferred.