Careers at Fegmo
E-commerce Catalog Specialist
- company
- Fegmo
- location
- Noida, Uttar Pradesh, India
- work mode
- remote
- posted
- 28 Oct
- **Company:**
- Fegmo Inc.
- **Location:**
- India (Remote)
- **Employment Type:**
- Full-time
- **Experience:**
- 3–5 years preferred
- About Fegmo
- Fegmo is an AI technology startup building intelligent product catalog infrastructure for retailers, brands, and e-commerce businesses.
- Our platform helps businesses transform product data into accurate, enriched product information, images, videos, and digital content at scale.
- We work with enterprise customers to simplify product catalog management, automate content production, and improve the quality and consistency of product information across digital channels.
- About the Role
- We are looking for a detail-oriented
- **E-commerce Catalog Specialist**
- to join our growing team in India.
- You will be responsible for managing product catalog operations, configuring customer accounts on the Fegmo platform, executing AI-assisted content generation workflows, and ensuring the accuracy and quality of customer deliverables.
- This is a hands-on operational role combining product data management, digital asset production, quality assurance, and customer platform support.
- You will work closely with Fegmo's design, product, engineering, and customer-facing teams to support both new and existing enterprise customers.
- Key Responsibilities
- **1. Product Catalog Management**
- Configure and maintain customer catalogs within the Fegmo platform.
- Set up product families, categories, attributes, and catalog structures.
- Import, clean, organize, and validate product data using Excel, Google Sheets, and CSV files.
- Identify and resolve missing, duplicate, inconsistent, or incorrectly mapped product information.
- Maintain accurate SKU-level records and organized product data.
- **2. AI Content and Digital Asset Production**
- Execute bulk AI-assisted image, video, and product content generation workflows using Fegmo's platform.
- Configure and apply approved content templates according to customer requirements and brand guidelines.
- Monitor generation jobs, investigate failed outputs, and manage regenerations when necessary.
- Organize product photographs and digital assets, ensuring they are correctly associated with product records.
- Collaborate with the design team to refine output quality and apply approved visual standards.
- **3. Content Verification and Quality Assurance**
- Review generated product descriptions, attributes, and images for accuracy, consistency, and completeness.
- Verify English product content against packaging information, customer-provided data, and other approved sources.
- Follow established verification procedures for content in other languages, escalating uncertain cases for specialist review.
- Identify unsupported product claims, incorrect attributes, visual inconsistencies, and missing information.
- Ensure deliverables satisfy Fegmo's internal quality standards and customer requirements.
- **4. Customer Platform Operations**
- Support onboarding and configuration of new customer accounts.
- Execute customer-specific catalog setup, content production, and data-processing activities.
- Track production progress, customer feedback, quality issues, and pending deliverables.
- Investigate platform-related issues and coordinate resolutions with engineering and product teams.
- Support ongoing catalog updates and operational requests from existing customers.
- **5. Workflow Management and Process Improvement**
- Maintain accurate production trackers, task records, and issue logs using Jira and spreadsheets.
- Coordinate with internal teams to meet project timelines and delivery commitments.
- Document standard operating procedures for recurring catalog workflows.
- Identify opportunities to improve efficiency, accuracy, and automation.
- Support multiple customer accounts while maintaining consistent quality standards.
- Required Qualifications
- **3–5 years of relevant experience preferred**
- with a minimum of 2 years of hands-on experience in e-commerce catalog management, product content operations, or marketplace operations.
- Practical experience managing product catalogs, digital assets, and structured product information.
- Strong proficiency in Microsoft Excel or Google Sheets, including VLOOKUP/XLOOKUP, filters, data cleaning, and bulk imports.
- Familiarity with e-commerce platforms, catalog management systems, or product content management tools.
- Experience handling high-volume product data and maintaining strong accuracy standards.
- Excellent attention to detail and ability to identify errors or inconsistencies.
- Strong written and verbal English communication skills.
- Comfort learning new software platforms and using AI-assisted tools.
- Ability to work independently, manage priorities, and coordinate across multiple teams.
- Good problem-solving skills and a proactive approach to resolving operational issues.
- Preferred Qualifications
- Experience with Product Information Management (PIM) or Digital Asset Management (DAM) systems.
- Familiarity with platforms such as Shopify, Amazon Seller Central, Flipkart, or similar e-commerce systems.
- Experience using generative AI tools for content or image production.
- Basic knowledge of Photoshop, Figma, Canva, or other digital design tools.
- Experience in grocery, consumer packaged goods (CPG), retail, or enterprise product catalogs.
- Familiarity with Jira or similar project management tools.
- Experience supporting international customers or working with distributed teams.
- What Makes Someone Successful in This Role?
- You will be successful if you:
- Enjoy working with structured product data and digital content.
- Can handle hundreds or thousands of product records without compromising accuracy.
- Are comfortable learning new AI and software tools.
- Have a strong eye for detail and care about the quality of finished work.
- Take ownership of problems and follow them through to resolution.
- Can balance production work, customer requests, and quality checks efficiently.
- Look for opportunities to improve processes rather than repeatedly performing avoidable manual tasks.
- What This Role Is Not
- This is not primarily a graphic design, social media marketing, creative copywriting, or AI engineering position.
- We are looking for someone with practical e-commerce catalog operations experience who can use modern technology to produce and maintain high-quality product content at scale.
- Why Join Fegmo?
- Work with emerging AI technologies applied to real enterprise commerce problems.
- Gain hands-on experience with modern product catalog and content-generation platforms.
- Work directly with a growing team building technology for retailers and brands.
- Take ownership of meaningful customer operations and production workflows.
- Help establish scalable processes as Fegmo expands its enterprise customer base.
- **Compensation:**
- Commensurate with relevant experience and skills.
- **Location:**
- Remote, India.
- **Employment:**
- Full-time.