E-commerce Coordinator

• **About the Company**
• Insight Editions is an award-winning independent book publisher and entertainment company. We specialize in the creation and distribution of books, comics, stationery, and gifts in partnership with leading entertainment brands, authors, photographers, and artists in over forty countries. For over 20 years, Insight Editions has developed a reputation for product and packaging innovation, high end production and printing standards and driving commercial success for its products and licensing partners.
• **Position Summary**
• The eCommerce Coordinator supports the team by owning day-to-day analysis, trend identification, and account health across Amazon, TikTok Shop, and Shopify, reporting to the Director, eCommerce and Analytics.
• **Key Responsibilities**
• Manage the hands-on Amazon Vendor Central work (cases, A+ Content, video, reporting) and assist with Amazon AMS paid ads, ASAP, keeping our listings accurate, compelling, and in good standing, and preparing clear briefs so urgent submissions move quickly.
• Assist with Amazon campaigns, including setup, keyword and product targeting, brand stores, budget and bid monitoring, and routine optimization.
• Track and report ad performance (spend, sales, ACOS/ROAS, impressions, clicks) and recommend adjustments based on the data.
• Use Amazon scrape data to identify/prioritize products that could benefit from metadata optimization.
• Collaborate with editors to optimize product metadata (titles, descriptions, categories, and keywords) to improve discoverability and conversion and improve metrics.
• Pull recurring and ad hoc reports from Vendor Central, Amazon ads, TikTok Shop, Shopify, and GA4, and consolidate them into clear summaries.
• Support day-to-day operations, including product setup, listing accuracy, pricing, promotions, routine audits, and reporting.
• Support marketing execution across TikTok Shop and execute new title launches, keeping product data consistent with the internal catalog.
• Monitor orders, reviews, performance metrics, and escalate issues.
• Stay current on social commerce and BookTok trends and share what is relevant.
• **Qualifications**
• **Required**
• 1-3 years of experience in eCommerce, marketplace operations, or digital merchandising.
• Direct Amazon Vendor Central experience, including the case system, A+ Content and video uploads, and reporting.
• Working familiarity with Shopify and TikTok Shop.
• Strong Excel/Google Sheets skills; working knowledge of GA4 or similar tools.
• Excellent communication skills, clear writing, and the ability to manage multiple deadlines.
• *Insight Editions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*
• Pay: $21.65 - $26.45 per hour
• Expected hours: 40.0 per week

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance
• Work Location: Remote