E-Commerce Manager

• **E-commerce Manager**
• **Nyxi Ltd | On-site, Aylesbury, Buckinghamshire | Full-time | Permanent**
• We’re looking for a **hands-on E-commerce Manager** to drive online sales, strengthen our digital marketing and improve performance across our selling channels.
• You will help grow our e-commerce business through effective digital marketing, engaging content and a better customer experience across our website and marketplaces.
• Working closely with our marketplace, creative, customer service and operations teams, you will coordinate campaigns, support product launches and identify opportunities to increase sales, conversion and repeat purchases.
• **Key Responsibilities**
• **E-commerce Growth & Channel Management**
• Develop and implement plans to grow online revenue and profitability.
• Manage and improve our website, while supporting performance across our selling chanels including Shopify, Amazon, TikTok Shop etc.
• Optimise product listings, descriptions, images and pricing for each channel.
• Plan promotions, bundles, cross-selling opportunities and seasonal campaigns.
• Coordinate product launches and maintain accurate, consistent product information.
• Monitor competitors, customer behaviour and market trends to identify growth opportunities.
• **Digital Marketing & Advertising**
• Plan, launch and optimise paid campaigns across Meta, Google and other relevant platforms.
• Coordinate marketing activity across website, marketplace, email and social channels.
• Test audiences, creatives, messaging and landing pages to improve results.
• Manage advertising budgets and monitor customer acquisition costs, ROAS and profitability.
• Work with the team to maximise the use of creator and influencer content across selling channels.
• **Website & Conversion Optimisation**
• Manage website content, product pages, collections and promotional activity.
• Improve navigation, usability and the customer journey.
• Increase conversion rates and average order value through testing and optimisation.
• Manage relevant e-commerce apps and integrations.
• **Email Marketing & Customer Retention**
• Plan and deliver email campaigns.
• Build and improve welcome, abandoned checkout, post-purchase and reactivation flows.
• Segment customers to deliver relevant offers and communications.
• Grow the subscriber list and improve repeat purchases and customer lifetime value.
• **Content & Creative**
• Create clear briefs for product images, advertising creatives, website banners and email content.
• Produce engaging, consistent marketing materials.
• Adapt product and creator content for different channels and campaigns.
• Ensure content clearly communicates product benefits and supports conversion.
• The ability to create and edit graphics independently using AI Models, Adobe Creative Suite, Canva or similar tools is highly preferred.
• **Reporting & Coordination**
• Track sales, conversion rates, advertising performance and profitability across channels.
• Provide clear reports with practical recommendations and next steps.
• Coordinate campaigns with stock availability, fulfilment and customer service.
• Improve workflows and introduce useful automation to support growth.
• **About You**
• **Essential**
• At least two years’ hands-on experience in e-commerce management or a similar role.
• Experience growing online sales through digital marketing and channel optimisation.
• Practical experience managing paid advertising, particularly Meta and Google Ads.
• Experience managing an e-commerce website; Shopify experience is preferred.

Experience with email marketing

• A good understanding of e-commerce metrics, including ROAS, CPA, conversion rate and average order value.
• Strong copywriting, organisation and attention to detail.
• Ability to take ownership, prioritise effectively and work independently.
• A commercially minded approach, with a focus on profitable growth.
• **Why Join Nyxi?**
• Help shape the growth of an ambitious UK e-commerce brand.
• Work across multiple selling channels and a varied product range.
• Take ownership of projects and see the direct impact of your work.
• Join a team that values speed, accountability, customer care and collaboration.
• Job Type: Full-time
• Pay: £28,000.00-£32,000.00 per year
• Ability to commute/relocate:
• Aylesbury, Buckinghamshire: reliably commute or plan to relocate before starting work (required)
• Work Location: In person