Careers at WAYPOINT - A creative production company
Ecommerce Community Manager
- company
- WAYPOINT - A creative production company
- location
- Argentina
- posted
- 2 Nov
- *-You don't mind rolling your sleeves up and doing whatever it takes to make it-*
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- WAYPOINT is a creative production company specialized in: Marketing Art, Collectibles and E-commerce projects for mid-sized to AAA clients such as Skybound, Mattel, Konami, Blizzard, Pokémon, Bandai, Ubisoft and more.
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- **MISSION**
- Do you want to be part of an exciting company focused on the video game industry? We are looking for a
- **Community Manager**
- with strong communication skills, creativity, and a deep understanding of online communities. You will be responsible for building, engaging, and nurturing our brand communities across multiple platforms while collaborating closely with internal teams.
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- **Responsibilities**
- Manage and engage with the community across social platforms, forums, Discord, and other channels
- Create, adapt, and publish engaging content for social media and community channels, aligned with the brand voice and campaigns
- Monitor conversations, respond to comments and messages with clear, timely, and empathetic communication
- Act as the voice of the community internally, gathering feedback and insights to share with the team
- Coordinate with marketing, creative, and production teams to support launches and campaigns
- Moderate community spaces and enforce guidelines to maintain a positive and inclusive environment
- Track community sentiment, engagement, and growth, and report key insights
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- **YOU**
- Have a passion for the video game industry and online communities
- Consider yourself positive, proactive, open to feedback, and willing to learn and work with the team
- Have experience managing communities for brands, games, or digital products
- Have experience creating content for social media, either as a Content Creator, Social Media Manager, Community Manager, or in a similar role
- Are comfortable developing content ideas and creating or adapting assets for different social platforms
- Are comfortable using social media management and community tools (Discord, Reddit, social platforms, etc.)
- Bring 3–5+ years of experience in community management, social media, content creation, or a related role
- Have excellent English written and spoken communication skills