eCommerce Content Writer

• **Unleash Your Potential with Neem**
• About the company
• **Neem**
• is an agile tech company headquartered in the UK, delivering
• **flexible, cost-effective, and innovative IT solutions, consulting, and project management services**
• As a trusted delivery partner, Neem helps organisations achieve real business benefits quickly at a value point that traditional large consulting firms simply cannot match.
• With a footprint in 14+ countries,
• **Neem**
• blends
• **global expertise with local insight**
• Curious to learn more? Visit weareneem.com, and if you're ready to be part of something exciting, check out weareneem.com/jointhefam.
• ***Functional Area:***
• *eCommerce Content Creation & Optimisation*
• ***Role:***
• *eCommerce Content Writer*
• **Remote Working**
• Fully remote role based in South Africa. Some US-hours time zone overlap will be required.
• **Introduction**
• Neem Consulting is seeking an experienced eCommerce Content Writer/ Copy Writer to join our growing Digital Commerce team and support global FMCG and consumer goods clients. Working remotely from South Africa, you will create high-quality, SEO-optimised and conversion-focused content for Product Detail Pages (PDPs), category pages and other eCommerce content assets across multiple international brands and markets. You will play an important role within a collaborative delivery team, working alongside Project Managers, SEO specialists, Content SMEs and Client stakeholders to produce engaging content that improves discoverability, customer experience and online conversion. This role combines strong copywriting skills with an understanding of eCommerce, search optimisation and AI-assisted content creation. The successful candidate will be passionate about creating compelling digital experiences whilst maintaining the highest standards of quality, consistency and brand compliance.
• **Responsibilities**
• **eCommerce Content Creation**
• Write engaging, conversion-focused content for Product Detail Pages (PDPs), category pages and other website content.
• Produce product descriptions, feature and benefit copy, buying guides, FAQs and supporting content.
• Create compelling metadata, page titles, meta descriptions, headings and image alt text.
• Ensure all content aligns with brand tone of voice, editorial standards and client guidelines.
• Adapt content for multiple product categories and consumer audiences.
• **SEO & Digital Optimisation**
• Apply SEO best practices to all written content.
• Optimise copy against keyword briefs and search intent provided by SEO teams.
• Support internal linking strategies and content discoverability.
• Write content that balances search performance with customer engagement.
• Contribute towards Generative Engine Optimisation (GEO) and AI search discoverability initiatives.
• **Editorial Quality & Governance**
• Review and edit content to ensure clarity, consistency and factual accuracy.
• Incorporate stakeholder feedback through structured revision cycles.
• Maintain high editorial standards across grammar, readability and accessibility.
• Follow established content playbooks, templates and style guides.
• Support the continuous improvement of content standards and writing frameworks.
• **Collaboration & Delivery**
• Work closely with Project Managers, SEO specialists, SMEs and fellow content writers.
• Participate in sprint planning, content reviews and editorial workshops.
• Manage multiple content assignments simultaneously while meeting delivery deadlines.
• Build positive working relationships with Client stakeholders and internal delivery teams.
• Contribute ideas to improve content quality, delivery efficiency and team capability.
• **AI & Content Innovation**
• Use AI tools responsibly to accelerate research, ideation and drafting.
• Apply human editorial judgement to ensure all published content meets Neem's quality standards.
• Stay informed of developments in SEO, AI search, digital commerce and content best practice.
• Support continuous improvement through new tools, techniques and ways of working.
• **Essential Skills and Experience**
• 3+ years' professional copywriting or digital content writing experience.
• Experience writing eCommerce content for consumer products or retail brands.
• Excellent written English with exceptional grammar, spelling and attention to detail.

Experience writing seo-optimised digital content

• Strong understanding of customer-focused, conversion-oriented copywriting.
• Ability to interpret creative briefs and brand guidelines.
• Experience managing multiple content projects simultaneously.
• Confident using Microsoft Office and collaborative working tools.
• Strong organisational and communication skills.
• Self-motivated with the ability to work effectively in a fully remote environment.
• **Desirable Skills and Experience**
• Experience within FMCG, consumer goods or consumer electronics.
• Experience creating Product Detail Page (PDP) and category page content.
• Familiarity with Content Management Systems (CMS), including WordPress, Shopify or similar platforms.
• Working knowledge of SEO tools such as Ahrefs, SEMrush, Searchable, Screaming Frog or Google Search Console.
• Experience using AI tools such as ChatGPT, Claude or Gemini within a controlled editorial workflow.
• Knowledge of Generative Engine Optimisation (GEO) and Large Language Model (LLM) discoverability.
• Experience working with Digital Asset Management (DAM) or Product Information Management (PIM) platforms.
• Familiarity with Google Analytics or similar web analytics tools.

Experience working within agile delivery teams

• Previous experience supporting US-market eCommerce content programmes.
• **Why Join Neem?**
• **Personal Attributes**
• Passionate about writing clear, engaging and persuasive digital content.
• Naturally curious with excellent research skills.
• Commercially aware and customer-focused.
• Collaborative and comfortable working within distributed global teams.
• Highly organised with excellent time management.
• Adaptable and comfortable working in fast-paced delivery environments.
• Committed to continuous learning and professional development.
• Takes pride in producing high-quality work that delivers measurable business outcomes.
• At Neem Consulting, you'll work with some of the world's leading consumer brands, helping them create exceptional digital commerce experiences. You'll be part of a collaborative international team delivering high-volume, high-quality eCommerce content programmes, with opportunities to develop your expertise in SEO, AI-assisted content creation, digital commerce and emerging content technologies.
• Please email the following to
• **sandipan@weareneem.com**
• **Please provide a cover letter explaining why you are suitable for this role.**
• **Current CTC**
• **Expected CTC in Rands (daily rate)**
• **Notice period required in days-**
• **Latest resume.**
• We look forward to reviewing your application and connecting with you soon.