Hiring Alert! | International Non-Voice Customer Service (E-Commerce)

• **We Are Hiring Immediate Joiners Preferred!**
• We are looking for enthusiastic and customer-focused individuals to join our **International Non-Voice Customer Service Process** for a leading E-Commerce domain.
• Job Details:
• **Position:** Customer Service Associate
• **Process:** International Non-Voice
• **Domain:** E-Commerce
• **Process Type:** Chat / Email Support
• **Shift:** Rotational Night Shifts
• **Working Days:** 5 days of working 2 rotational off
• **Joining:** Immediate Joiners Preferred

Roles & responsibilities

• Handle international customer queries through chat and email.
• Provide prompt and effective resolutions to customer concerns.
• Assist customers with order status, delivery, returns, refunds and product-related queries.
• Maintain high standards of customer satisfaction.
• Ensure accurate documentation and timely resolution of customer requests.
• Candidate

Requirements

• Excellent written English communication skills.
• **Freshers and experienced candidates can apply.**
• Minimum qualification: **12th Pass / Graduate**.
• Good typing speed and email/chat etiquette.
• Basic computer knowledge.
• Customer-focused attitude with problem-solving skills.
• Flexibility to work in rotational night shifts.
• Freshers and experienced candidates can apply (as per process eligibility).
• Why Join Us?
• Opportunity to work with an international E-Commerce process.
• Professional work environment.
• Immediate joining opportunities.
• **Interested candidates can Walk in directly or apply directly.**
• Address:- Sutherland Global Services, ReliablePlaza,5th Floor, Liberty Tower, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708.
• **Contact Person-** HR Niharika.
• **Apply Now Limited Openings!**