Junior QA Tester (E-commerce Experience Required)
- company
- eFlexervices
- location
- Philippines
- work mode
- hybrid
- posted
- 8 Sept
- **Who we are:**
- Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex.
- **What we are looking for:**
- Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring
- **QA Tester**
- – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.
- **Summary**
- We are looking for a disciplined and detail-oriented
- **QA Support Specialist**
- to join our team.
- **This is a straightforward, execution-focused manual testing role; it is not an automation-heavy or complex QA engineering position**
- Your primary objective is the high-volume, repeatable validation of checkout flows to identify functional discrepancies between different site environments (specifically comparing two sides of an
- **A/B test**
- distinguishable by URL parameters). You will ensure that every step of the customer journey—from landing page to successful checkout—is seamless and error-free across all devices.
- **What you’ll be doing:**
- **A/B Test Comparison:**
- Ensure functionality matches perfectly between two sides of an A/B test by methodically comparing behaviors across different URL parameters.
- **Execution of Predefined Flows:**
- Follow strict testing checklists to validate "happy paths" (e.g., adding products to cart, applying Gift With Purchase (GWP) items, and completing checkouts).
- **High-Volume Repetition:**
- Run the same flows repeatedly across various environments with unwavering consistency and accuracy.
- **Environmental Comparison:**
- Methodically compare behavior between different URLs/environments and flag even the slightest functional discrepancies.
- **Issue Identification & Reporting:**
- Surface checkout blockers and functional inconsistencies.
- **Console Error Reporting:**
- Identify and capture console errors.
- Note: This requires identification and clear reporting, not deep technical debugging.
- **Cross-Platform Validation:**
- Perform manual testing across Desktop (Chrome) and Mobile (Android-Chrome/iOS-Safari).
- **Documentation:**
- Log issues with clear reproduction steps, screenshots/videos, and severity levels.
- **Logging:**
- Maintain daily testing logs and summary reports to provide visibility into site health.
- **Typical Work Flow Example**
- 1. Navigate to a specific e-commerce site.
- 2. Add a product to the cart and apply a GWP item.
- 3. Proceed through the checkout funnel.
- 4. **Compare:**
- Note any differences in UI or functionality between the standard site and the Nostra path.
- 5. **Report:**
- Capture any blockers or console errors found during the process and log them immediately.
- **Qualifications and Requirements:**
- **Experience:**
- 1–3 years of relevant experience in manual QA or web testing.
- **Execution-Minded:**
- This role is built for someone who thrives on process and volume; you must be comfortable performing repetitive tasks with a high degree of precision.
- **Technical Requirement:**
- Ability to use
- **Browser DevTools**
- to spot and record console errors (deep code analysis is not required).
- **E-Commerce Familiarity:**
- Understanding of standard e-commerce flows (Cart, GWP, Checkout, and Payment Gateways).
- **Communication:**
- Strong written English skills to ensure bug reports are clear and easily understood by the development team.
- **What Success Looks Like**
- **Early Detection:**
- You catch functional discrepancies and checkout blockers before they impact the broader user base.
- **Precision Reporting:**
- Your bug reports are clear, reproducible, and require no back-and-forth for clarification.
- **Reliability:**
- You can execute daily testing checklists and volume targets with minimal oversight while maintaining total accuracy.
- **Benefits and Perks:**
- At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:
- **Living Our Values:**
- We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
- **Competitive Compensation:**
- Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
- **Flexible Work Options:**
- Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
- **Wellness Matters:**
- Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
- **Pathways to Success:**
- Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.
- Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!