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Live Selling Team Supervisor – E-commerce Operations

company
Fruit of the Loom
location
Manila, Philippines
work mode
onsite
posted
23 May
  • **Job Overview**
  • We are looking for a dynamic, creative, and results-driven Live Sellers Supervisor to oversee and manage the company’s live selling operations across Shopee, TikTok Shop, Facebook, Lazada, and other online platforms.
  • The role is responsible for supervising live sellers, improving live stream performance, driving sales conversion, and ensuring engaging and high-quality live selling sessions. The ideal candidate should possess strong leadership skills, sales expertise, and a deep understanding of e-commerce live selling strategies and audience engagement.
  • **Key Responsibilities**
  • Supervise and manage the daily operations and schedules of live sellers across all online selling platforms
  • Monitor live selling performance, viewer engagement, sales conversion, and overall team productivity
  • Coach, train, and develop live sellers on product presentation, communication, sales techniques, and audience interaction
  • Ensure live selling sessions are engaging, professional, and aligned with company branding and sales objectives
  • Assist in planning live selling strategies, promotional activities, and campaign executions
  • Coordinate with Marketing, Operations, and Warehouse teams regarding product availability, promotions, and order concerns
  • Analyze live selling performance metrics and prepare reports and recommendations for improvement
  • Address and resolve operational issues, seller concerns, and customer escalations during live sessions
  • Ensure all live sellers comply with company policies, platform guidelines, and performance standards
  • Identify trends, competitor strategies, and opportunities to improve live selling effectiveness and revenue generation
  • **Qualifications**
  • Proven experience in Live Selling, E-commerce, Social Media Selling, or Online Sales Operations
  • At least 1–2 years of supervisory or team leadership experience is preferred
  • Strong knowledge of TikTok Shop, Shopee Live, Facebook Live, Lazada, and other e-commerce platforms
  • Excellent communication, presentation, and leadership skills
  • Strong understanding of sales conversion and audience engagement strategies
  • Ability to work in a fast-paced, target-driven environment
  • Creative, organized, and performance-oriented
  • Proficient in Google Workspace, Microsoft Office, and social media/live selling tools
  • Pay: Php25,000.00 - Php35,000.00 per month

Benefits

  • Company Christmas gift
  • Company events
  • Employee discount
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work Location: In person

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