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Careers at PLASTICO USA

Sales & E-Commerce Account Manager – U.S. Market

company
PLASTICO USA
location
Colombia (remote)
work mode
remote
posted
18 Oct
  • We're Hiring: Sales & E-Commerce Account Manager – U.S. Market
  • **Hiring Company:**
  • People HR
  • **Client:**
  • PlasticoUSA – United States
  • **Location:**
  • Remote – Colombia or Mexico
  • **Employment Type:**
  • Full-Time
  • **Compensation:**
  • Competitive Base Salary + Sales Commissions & Performance Bonuses
  • **Working Hours:**
  • U.S. Pacific Time (Seattle, Washington)
  • About the Opportunity
  • People HR is recruiting an ambitious, energetic, and results-driven
  • **Sales & E-Commerce Account Manager**
  • for our client, PlasticoUSA, a U.S.-based supplier of plastic sheets, industrial materials, and custom fabrication solutions.
  • PlasticoUSA serves businesses and individual customers across the United States, offering acrylic, polycarbonate, aluminum composite materials (ACM), expanded PVC, HDPE, and other specialty materials.
  • We are looking for a sales-oriented professional who can manage customer relationships, develop wholesale partnerships, handle inbound inquiries, and actively contribute to revenue growth.
  • **This is not just a customer service position. We are looking for someone who can sell, build relationships, identify opportunities, and help grow the business.**
  • Key Responsibilities
  • **Sales & Business Development**
  • Handle inbound sales calls, emails, website inquiries, and quote requests.
  • Convert customer inquiries into sales opportunities and confirmed orders.
  • Proactively follow up on quotations, leads, and potential customers.
  • Develop and maintain long-term relationships with B2B customers.
  • Identify new sales opportunities within the U.S. market.
  • Negotiate pricing and commercial terms within company guidelines.
  • Achieve individual sales targets and contribute to company revenue growth.
  • **Wholesale & Supplier Relations**
  • Communicate with manufacturers, distributors, and wholesale suppliers.
  • Maintain and develop supplier relationships across the United States.
  • Request pricing, check product availability, and coordinate purchasing.
  • Identify alternative suppliers and competitive sourcing opportunities.
  • Support pricing strategies, purchasing decisions, and product expansion.
  • **E-Commerce & Order Management**
  • Manage and support daily e-commerce operations.
  • Monitor online orders, customer requests, and order fulfillment.
  • Coordinate with warehouse, production, and shipping teams.
  • Maintain product information, pricing, and inventory updates.
  • Support WooCommerce operations and online sales optimization.
  • Identify opportunities to improve website conversion rates and customer experience.
  • **Customer Relationship Management**
  • Answer incoming business calls professionally and confidently.
  • Respond promptly to customer emails and inquiries.
  • Prepare quotes, follow up on pending orders, and resolve customer concerns.
  • Maintain accurate customer records and sales activities.
  • Deliver a high standard of customer service to U.S.-based customers.
  • Required Qualifications
  • **Previous professional experience working with the U.S. market is mandatory.**
  • **Excellent written and spoken English is required.**
  • Proven experience in sales, account management, or business development.
  • Strong communication, negotiation, and customer relationship skills.
  • Experience handling U.S. customer calls and business correspondence.
  • Ability to manage multiple customer inquiries, quotations, and orders simultaneously.
  • Strong organizational skills and attention to detail.
  • Self-motivated, proactive, and comfortable working independently.
  • Must be based in Colombia or Mexico.
  • Ability to work full-time during U.S. Pacific Time business hours.
  • Ability to provide verifiable professional references from previous employers.
  • Highly Preferred Qualifications
  • Experience in the plastics, industrial materials, building materials, signage, or manufacturing industries.
  • Previous experience selling acrylic sheets, polycarbonate, ACM, PVC, HDPE, or related products.
  • Hands-on e-commerce experience, preferably with WooCommerce or Shopify.
  • Experience in B2B wholesale sales, distribution, or supplier management.
  • Familiarity with CRM platforms, sales pipelines, and online order management systems.
  • Experience working with U.S. distributors, contractors, fabricators, or commercial customers.
  • Ability to use AI-powered tools to improve sales productivity, customer communication, and daily workflows.
  • Who We're Looking For
  • We want someone who:
  • Enjoys sales and is motivated by performance-based earnings.
  • Is confident speaking with American customers over the phone.
  • Can turn inquiries into sales instead of simply answering questions.
  • Takes ownership of customer relationships and follows through.
  • Is resourceful when solving customer or supplier-related challenges.
  • Learns new products quickly and understands technical specifications.
  • Is energetic, reliable, professional, and highly organized.
  • Thinks like a business partner and actively looks for ways to increase revenue.
  • Compensation & Benefits
  • Competitive monthly base salary based on experience and qualifications.
  • **Sales commission opportunities in addition to base salary.**
  • Performance-based bonuses.
  • 100% remote work opportunity.
  • Long-term, full-time position.
  • Direct involvement in a growing U.S. e-commerce and wholesale business.
  • Opportunities for professional development and career advancement.
  • How to Apply
  • Interested candidates should submit:
  • 1. An updated resume in English.
  • 2. A brief summary of their U.S. market sales experience.
  • 3. Details of previous experience in e-commerce, wholesale distribution, plastics, or industrial materials.
  • 4. At least two verifiable professional references.
  • 5. A short introduction explaining why they would be a strong fit for this position.
  • **Applications without U.S. market experience or strong English communication skills will not be considered.**
  • **Recruitment managed by People HR on behalf of PlasticoUSA.**
  • #Hiring #RemoteJobs #ColombiaJobs #MexicoJobs #SalesJobs #AccountManager #EcommerceJobs #BusinessDevelopment #B2BSales #WholesaleDistribution #PlasticsIndustry #USMarket #PeopleHR
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