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Careers at Stylevana

Part-time Compliance Officer (eCommerce)

company
Stylevana
location
Hong Kong, Hong Kong
posted
29 Oct
  • Whatever you're looking for, we've got it.
  • STYLEVANA is a one stop online shop to purchase the trendiest Asian fashion and beauty products.
  • At STYLEVANA we are fashion and beauty enthusiasts. We are dedicated in discovering and sourcing Asian fashion and beauty products and brands every season. With our experience in eCommerce business development since 2009, we aim to bring customers a wide range and affordable selection in both fashion and beauty, as well as sharing the latest tips and secrets in beauty and styling.
  • STYLEVANA will be your Asian beauty destination across the world!
  • We Empower You to Lead
  • At STYLEVANA, we will equip you with the tools and support to advance the future of online shopping for beauty and fashion. We are a team of result-driven, eager executors that have the desire to build something greater. Our core values are – Passion, Teamwork, Initiative and Courage, all which drives our strategy and decisions. With our fast-paced growth, we have opportunities for all passionate individuals that look to be a key player in our journey.
  • **More details :** https://www.stylevana.com/en\_US/
  • Join us & Be eCommerce Innovators
  • Are you looking to be part of revolutionizing online shopping behaviour and experience? We are a well-esteemed eCommerce company that operates multiple eCommerce websites internationally. We are now looking for potential talent to help us expand our new beauty business worldwide and to build brand awareness and sales revenue.
  • **Key Job Responsibilities:**
  • Perform daily credit check on the orders as per internal policy
  • Provide excellent eCommerce customer services to customers
  • Manage the order processing cycle with different departments
  • Assist customers to resolve any post-sales issues
  • Assist in ad-hoc duties as assigned by supervisor and management
  • **Desired Skills and Experience:**
  • Minimum 1 year of experience in contact center or eCommerce customer service role
  • Experience in Quality Assurance is preferred
  • Hands-on experience in CS industry is preferred (e.g. email, live chat, chatbot)
  • Proficient in written and verbal English is a must. Fluency in Chinese is a plus, but not required
  • Strong attention to details
  • Able to work independently and multitask
  • Intermediate level with Google Docs, Google Sheets, Microsoft Word and Excel
  • Right to work in Hong Kong
  • Available to work up to 16 hours per week (Monday to Friday)
  • Immediately available is preferred
  • Interested parties are invited to send a full resume, including available working schedule and expected salary, by clicking Apply Now for an interview.
  • All personal data collected will be used for recruitment purpose only.
  • Part-time

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