Careers at Stylevana

Part-time eCommerce Customer Service Officer

**Job Responsibilities:**
Provide excellent eCommerce customer services to customers by different channels such as email and instant messaging
Manage the order processing cycle with different departments
Assist customers in the online shopping journey
Assist customers to resolve any post-sales issues
Support the team to achieve the targets (e.g. first response rate)
Assist in ad-hoc duties as assigned by supervisor and management
**Job Requirements:**
Excellent customer services experience using email and instant messaging
Proficient in written and verbal English is a must
Strong attention to details and customer service-oriented attitude
Able to work independently and multitask
Intermediate level with Google Docs, Google Sheets, Microsoft Word and Excel
Right to work in Hong Kong
Immediately available is preferred
Willing to work a minimum of 16 hours per week (Monday to Friday)
Interested parties are invited to send a full resume, including available working schedule and expected salary, by clicking Apply Now for an interview.

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