English CS E-commerce
- company
- Concentrix
- location
- Yogyakarta, Indonesia
- posted
- 14 Sept
- We’re looking for a dedicated and customer-focused
- **English Customer Service Agent**
- to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in a 24/7 shift environment, we want to hear from you!
- **Responsibilities:**
- Handle customer inquiries via email and/or chat in
- **English**
- Assist with order tracking, product information, returns, refunds, and issue resolution
- Deliver prompt, accurate, and empathetic responses to customer questions
- Work collaboratively with internal teams to escalate or resolve issues
- Maintain clear records of customer interactions and feedback
- **Requirements:**
- Minimum D3/S1
- Minimum 1 year of experience in customer service (preferably e-commerce).
- **Fresh graduates are welcome**
- **Fluent English communication**
- skills – both written and spoken (
- **B2**
- level)
- Willingness to work on a shifting schedule, including night shifts, weekends and public holidays
- Strong attention to detail, patience, and problem-solving skills
More ecommerce jobs from Concentrix
- Customer Service Representative (German-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Content Moderator (Dutch-Speaking) – Global e-Commerce - 2000€ Welcome Bonus, Lisboa, Lisbon, PT
- Modérateur de contenu (francophone) . E-Commerce Global, Lisboa, Lisbon, PT
- E-commerce Consultant - Construction Equipment with Spanish and English Part-time, Sofia, Sofia City, BG
- Customer Representative (Czech-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- E-commerce Customer Care Advisor with English and French (opportunity to work from home), Varna, BG
- Content Moderator (European Portuguese-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Customer Service (Chinese/Mandarin) | E-commerce Platform, Ho Chi Minh City, VN
- Representante de Atención al Cliente en Español – E-Commerce Global, Lisboa, Lisbon, PT
- Seller Operations Support Specialist / E-Commerce, Greater Istanbul, TR
- Content Moderator (English-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Content Moderator (Hungarian-Speaking) – Global e-Commerce - 1000€ Welcome Bonus, Lisboa, Lisbon, PT
- Customer Service Representative (French-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Content Moderator (Polish-Speaking) – Global e-Commerce - 1000€ Welcome Bonus, Lisboa, Lisbon, PT
- IT & Digital Experience Project Manager (experience in eCommerce platforms,Adobe,magento,shopify,etc), MX
- E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri, BG
- E-Commerce Advisor with Dutch for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri, BG
- Customer Representative (Portuguese-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- E-commerce Customer Care Advisor with English, Sofia, Sofia City, BG
- Content Moderator (Greek-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Content Moderator (Dutch-Speaking) – Global e-Commerce - 2000€ Welcome Bonus, Lisboa, Lisbon, PT
- Chargé(e) de clientèle (francophone) – E-Commerce Global, Lisboa, Lisbon, PT
- Modérateur de contenu (francophone) . E-Commerce Global, Lisboa, Lisbon, PT
- Digital Operations Manager (E-commerce & Marketplace Operations), Bogota, D.C., Capital District, CO
- E-commerce Consultant - Construction Equipment with French and English, Sofia, Sofia City, BG
- Content Moderator (Hungarian-Speaking) – Global e-Commerce - 1000€ Welcome Bonus, Lisboa, Lisbon, PT
- E-Commerce English Customer Support Advisor | DACH Market, New Cairo, Cairo, EG
- Customer Service Representative (Italian-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Moderátor obsahu (česky mluvící) – Globální e-commerce - Bonus 1 000 €, Lisboa, Lisbon, PT
- Customer Representative (Czech-Speaking) – Global e-Commerce - 1000€ Welcome Bonus, Lisboa, Lisbon, PT
- Customer Representative (Portuguese-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- [CONCENTRIX DISTRICT 11] WE ARE HIRING: CUSTOMER SERVICE REPRESENTATIVE – ECOMMERCE (JAPANESE N1/N2) | INCOME UP TO 23,200,000 VND, Ho Chi Minh City Metropolitan Area, VN
- Content Moderator (Czech-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Content Moderator (German-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Chargé(e) de clientèle (francophone) – E-Commerce Global, Lisboa, Lisbon, PT
- Modérateur de contenu (francophone) . E-Commerce Global, Lisboa, Lisbon, PT
- Addetto al servizio clienti (di lingua italiana) – E-commerce globale, Lisboa, Lisbon, PT
- Content Moderator (French-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- E-commerce Consultant - Construction Equipment with Spanish and English, Sofia City, BG
- E-commerce Consultant - Construction Equipment with Spanish and English, Sofia Metropolitan Area, BG
- E-commerce Consultant - Construction Equipment with Spanish and English Part-time, Sofia, Sofia City, BG
- Customer Service Representative (Flemish-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Customer Service Representative (Czech-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Customer Service Representative (Italian-Speaking) – Global e-Commerce, Lisboa, Lisbon, PT
- Advisor I. Customer Service- Mandarin Speaker E-Commerce CL 12, Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
- Fraud and Risk Specialist (Spanish-Speaking) - Global e-Commerce, Lisboa, Lisbon, PT
- English CS E-Commerce (Night Shift), Surakarta, Central Java, ID
- Customer Advisor with Dutch (E-Commerce), Sofia, Sofia City, BG
- E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri, Sofia, Sofia City, BG