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TikTok Shop - E-commerce Marketing Manager

company
TikTok
location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
posted
1 Nov
  • **Responsibilities**
  • TikTok Shop SEA is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.
  • As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.
  • About the team
  • The Integrated Marketing Campaigns Team oversee owns and drives end-to-end country-level campaigns that accelerate GMV growth, merchant success, and user engagement.
  • This role sits at the intersection of commercial strategy, marketing execution, and cross-functional orchestration.
  • Key Responsibilities
  • 1. Consumer Marketing (CMKT):
  • Lead and develop Malaysia country level integrated marketing strategies & plans. Translate brand health, market insights, and business performance into clear marketing direction, including campaign development & planning, platform traffic growth plan, and oversee end-to-end execution across digital, social, content, media, and experiential channels.
  • 2. Business MKT (BMKT)
  • Lead the overall marketing strategy planning for Malaysia BMKT, enhance platform influence and merchant satisfaction, including but not limited to continuously improving the GTM efficiency of major campaigns and key policies, driving methodology development, case study consolidation and promotion, as well as overseeing major B2B events such as merchant summits;
  • 3. Performance Management & Optimization
  • Define success metrics for campaigns and marketing initiatives, including traffic growth, conversion, ROI and GMV contribution. Leverage data insights to continuously optimize marketing strategies and improve campaign efficiency. Drive post campaign analysis to continuously optimize performance and future strategies.
  • 4. Team Leadership & Cross functional Collaboration
  • Lead and develop a team of 10 marketing professionals across campaign marketing planning, media planning, events + partnerships, and content marketing. Effective stakeholder management across planning, execution, and reporting with cross functional teams including Category, Creator Operations, Commercial, Product, and Regional Marketing.
  • **Qualifications**
  • Minimum Qualifications
  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • 5+ years of experience in brand marketing, growth marketing, growth marketing, or integrated marketing roles within eCommerce, tech platforms, digital marketplaces, or high-growth consumer internet companies.
  • Proven experience leading large-scale marketing campaigns that drive measurable business growth (e.g., GMV, user volume, conversion rate improvements).
  • Team lead/management experience is a must. Ability to work and develop high performing teams with clear individual and collective vision.
  • Experience managing cross-functional stakeholders across commercial, product, and operations teams.
  • Preferred Qualifications
  • Experience working in eCommerce platforms, marketplaces, or social commerce environments.
  • Strong familiarity with creator marketing, influencer campaigns, or content-driven commerce.
  • Experience managing mega campaigns (e.g., 11.11, 12.12, major sale events) and delivering measurable growth results.
  • Experience working in fast-paced, high-growth technology companies.
  • Familiarity with the Malaysia eCommerce market, consumer behavior, and local marketing trends is highly preferred.
  • **About TikTok**
  • TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​
  • **Why Join Us**
  • Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
  • We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
  • ​
  • Diversity & Inclusion​
  • TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

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