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Loox ‑ Product Reviews App

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Convert more shoppers with visual product reviews, superpowered by AI

freemium· from $14.29/mo· free trial· for mid-market· verified 5 days ago

Loox handles the photo and video review collection workflow for Shopify merchants who treat visual social proof as a primary conversion lever. Automated post-purchase requests pull in customer imagery, which AI then sorts and surfaces as highlights inside on-brand widgets. Reviews syndicate out to Meta Shops, Google Shopping, and the Shop app, and convert into social posts. Built for DTC brands and ecommerce managers running Shopify storefronts where UGC drives purchase decisions.

> pick this if

Pick this if you're a Shopify DTC brand where visual UGC is a primary conversion driver and you want photo/video collection, on-PDP merchandising, and channel syndication handled by one app.

> look elsewhere if

Look elsewhere if you're on BigCommerce, Salesforce Commerce Cloud, or a headless stack, need deep Q&A/ratings syndication into retailer networks (Bazaarvoice/PowerReviews territory), or require enterprise-grade moderation, legal workflows, and multi-brand governance.

> Loox ‑ Product Reviews App is used by

  • Avantera
  • Youngla
  • Lamborghini Wine
  • Raw Nice
  • Lemonkind
  • Urban Discovery
  • CurlMix
  • UGREEN
  • Headphones
  • Tubby Todd
  • Arduino
  • Booty Sprout
  • Snoozify
  • Hotel Chocolat
  • Bliss Dough
  • Warpaint
  • Finn & Emma
  • Indie & Harper
  • Geek Tropical
  • Gorilla Bow

> Loox ‑ Product Reviews App is built for

  • platform-agnostic

> what it does for ecommerce

  • Automates photo and video review requests after order fulfillment
  • Sorts reviews with AI and surfaces thematic highlights on PDPs
  • Syncs UGC to Meta Shops, Google Shopping, and Shop app
  • Generates social-ready posts directly from top customer reviews
  • Integrates with Klaviyo, Omnisend, and Shopify Flow workflows

> how you'd use it

  • DTC apparel brand on Shopify, $3–10M GMV, 2-person marketing team
    Post-fulfillment review requests triggered via Shopify Flow, with photo incentives and Klaviyo flows routing non-responders into a second ask
    → Photo/video review capture rates in the 8–12% range on fulfilled orders, with PDP widgets lifting product page conversion measurably within 60 days
  • Beauty/skincare brand, $10–30M GMV, ecommerce manager plus freelance creative
    AI Highlights surfacing thematic review snippets (shade match, sensitivity, longevity) on PDPs, with top UGC syndicated to Meta Shops and Google Shopping
    → Reduced reliance on paid UGC production and improved star-rating coverage across Google Shopping listings, feeding into Performance Max creative
  • Shopify-native home goods brand, $1–5M GMV, founder-led team
    Replacing a basic reviews app to collect visual proof and repurpose top reviews as Instagram-ready social posts without a dedicated content hire
    → Consistent weekly UGC output for organic social and a visible PDP trust layer without adding headcount

> what reviewers say

9 reviews analysed

praise

  • Image and video review integration builds strong purchase credibility for stores
  • Automated review request emails set up and run with minimal manual input
  • Long-term users cite consistent reliability across multi-year Shopify deployments
  • Support agents (Liz, Rain) resolve both technical and design issues hands-on
  • Fast, professional responses to technical questions noted across multiple reviewers

watch out for

  • Merchants cannot delete irrelevant or off-topic reviews, only flag them
  • Referral code bug caused duplicate cart items; unresolved for months despite reports
  • Pricing tiers and quota limits not transparently disclosed at sign-up
  • Plans subject to price increases with usage halted at monthly order caps
  • Support treated a known, documented bug as a new issue repeatedly

Best for: ["Established Shopify stores prioritising social proof volume and photo/video UGC at scale"]. ["Quota caps, undisclosed plan limits, and price hikes create friction as stores grow"]

> Loox ‑ Product Reviews App use cases

> Loox ‑ Product Reviews App key features

  • Collect more photo & video reviews automatically
  • Stunning, on-brand widgets
  • AI Sorting and Highlights
  • Sync reviews to Shop App, Meta Shops, Google Shopping
  • Turn reviews into social posts
  • On-brand widgets that load fast
  • AI Sorting, AI Highlights, AI Translations
  • Sync reviews to Shop App, Google Shopping
  • 24/7 world-class support

> integrates with

  • Shopify Flow
  • Google Shopping and SEO
  • Klaviyo Email Marketing & SMS
  • Meta Shops Facebook Instagram
  • Omnisend Email Marketing & SMS
  • Google Shopping
  • Shop App

> Loox ‑ Product Reviews App pricing

verified 5 days ago
  • Beginner$14.99/mo

    Launch your store and start building trust with the basics

    • Review request emails
    • Discount for photo reviews
    • Multilingual support
  • Scale$14.39/mo

    Grow your brand and drive more sales with social proof marketing

    • Video reviews
    • Google Shopping
    • Referrals
    • Remove Loox branding
  • Convert$14.49/mo

    Power your fast-growing business with full functionality

    • Smart visual sorting
    • Review highlights
    • Auto-translated reviews
    • AI review replies
  • Unlimited$14.30/mo

    The ultimate toolkit for established brands

    • Unlimited review requests
    • Unlimited Referrals
    • Unlimited Upsells
    • Priority support

> how loox ‑ product reviews app compares

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> alternatives to Loox ‑ Product Reviews App in our index

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