Skip to content
ecommerceguide.
Explore ecommerceguide.

AI app

REVIEWS.io

Review platform that collects product and company reviews, photos and videos, shows them in on-site widgets, and surfaces AI insights and replies.

Visit reviews.io (opens in a new tab)Compare alternatives
  • Freemium

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

REVIEWS.io collects product and company reviews, photos and videos through review invite flows, then displays them in customisable on-site widgets, social proof banners, review nuggets and shoppable UGC galleries. Google Seller Ratings and product reviews feed visibility in Google Shopping and Google Ads. AI review replies answer feedback in your tone and language, and AI Insights analyses responses. Surveys, NPS and merchant metrics add customer data. A 14-day free trial is offered.

Why it stands out

Combines review collection with surveys, NPS and merchant metrics, plus Google Seller Ratings and AI-written review replies.

What REVIEWS.io does

ecommerceguide editorial
  • Collects product and company reviews, plus review photos and videos
  • AI review replies respond in your tone and language
  • AI Insights and Analytics turn feedback into reported strengths and friction
  • Google Seller Ratings and product reviews for Google Shopping visibility
  • Shoppable UGC galleries, social proof banners and product review widgets
  • Surveys at pre-purchase, post-purchase and post-review stages, with NPS
  • Reputation Manager monitors feedback across other review platforms
  • 14-day free trial; prices not published on the site

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Skincare brand collecting reviews after purchase

    Setting up review invite flows that ask at the right moment, segmented by location or purchase history, including star rating emails and video uploads

    Intended outcomeReviews, photos and videos arrive in one place and appear on product pages through the widget library

  2. Apparel retailer running Google Ads and Shopping campaigns

    Earning Google Seller Rating stars and adding product reviews to improve visibility in Google Shopping

    Intended outcomeREVIEWS.io handles seller rating eligibility and publishes product review content tied to the store's listings

  3. Homewares brand with a small customer experience team

    Responding to a steady stream of written reviews and reading feedback for recurring themes

    Intended outcomeAI review replies draft responses in the brand's tone and language, while AI Insights reports what customers praise and where they hit friction

Who it suits

ecommerceguide editorial

Best for

You want product and company review collection with video and photo UGC, on-site widgets, surveys and Google Seller Ratings, and can start on a 14-day free trial.

Probably not for

You need published pricing before signing up or a Shopify-specific reviews and loyalty app, where Okendo is documented for Shopify.

Business size
Any stageNo prices or customer size requirements are published; the site offers a 14-day free trial and demo booking.

REVIEWS.io pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Freemium

Often used alongside

ecommerceguide editorial

Categories and use cases

Alternatives to REVIEWS.io

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

View all AI apps

Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

See something incorrect? Report an update

View all AI apps