AI app
SuperSMS.AI
SMS and MMS marketing app for Shopify stores, with reusable templates, automated flows triggered by customer actions, segmentation and revenue tracking.
Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing
ecommerceguide summary
SuperSMS.AI is a Shopify app for SMS and MMS marketing, described by its developer Cosmos as TCPA compliant. Merchants create reusable text and image message templates, automate flows from customer actions and triggers, and build segments using data such as location and abandoned cart. Built-in analytics report revenue, ROI, click-through and conversion metrics. The listing states AI-driven insights inform campaigns, and it integrates with Klaviyo, Shopify Inbox, Ping, POS and Zipify One Click Upsell. Free to install, with additional charges possible.
Why it stands out
Published on the Shopify App Store by Cosmos, free to install with additional charges possible, and flagged AI powered.
What SuperSMS.AI does
ecommerceguide editorial- Reusable SMS text and MMS image templates feed automated flows
- Flows trigger on customer actions and store events
- Segments built from data such as location and abandoned cart
- Build and transfer TCPA-compliant subscriber lists, view customer profiles
- Built-in analytics track revenue, ROI, CTR and conversions
- Integrates with Klaviyo, Shopify Inbox, Ping, POS, Zipify One Click Upsell
- Listed on the Shopify App Store, free to install
How ecommerce teams could use it
ecommerceguide editorialIllustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.
Apparel store on Shopify already using Klaviyo for email
Adding SMS as a second channel for abandoned cart follow-ups
Intended outcomeAutomated flows send texts on cart abandonment, with revenue and conversion metrics reported in the app's analytics.
Beauty brand on Shopify running product drops
Sending image-led promotions to subscribers in specific locations
Intended outcomeReusable MMS templates go out to segments built from location data, and CTR is tracked in built-in analytics.
Shopify merchant using Zipify One Click Upsell and Shopify POS
Following up with buyers after checkout and in-store purchases
Intended outcomeFlows trigger from customer actions, and subscriber lists are built as TCPA-compliant records with customer profiles.
Who it suits
ecommerceguide editorialBest for
You run a Shopify store, want SMS and MMS templates, flows and segmentation with built-in revenue reporting, and can start on a free-to-install app with usage charges.
Probably not for
Your store is not on Shopify, or you need published per-message pricing before installing, since the listing only states additional charges may apply.
- Business size
- Any stageThe app is free to install with additional charges possible and is described for ecommerce merchants generally, without a stated size bound.
SuperSMS.AI pricing
From the vendorAs published by the vendor. Prices change, so confirm on the vendor's site before buying.
- Model
- Freemium
Often used alongside
ecommerceguide editorialGorgiasConversational AI platform for ecommerce, automating support and driving sales.Why togetherGorgias handles SMS, email and chat tickets from shoppers who reply to SuperSMS.AI campaigns.
Tidio ‑ Live Chat & AI ChatbotImprove customer experience with a chatbot, AI agent, and live chat in one help desk for your store.Why togetherTidio's live chat and Lyro agent answer onsite questions while SuperSMS.AI handles outbound SMS flows.
Re:amaze AI Helpdesk & ChatDeliver smarter support with our AI Agent, chatbot and live chat, built into a support helpdesk.Why togetherRe:amaze routes SMS replies into a shared inbox alongside email, chat and social conversations.
What the vendor and reviewers say
From the vendorThemes in third-party reviews · 10 reviews read
Praised for
- SMS channel consistently outperforms email in reported sales conversions
- Popup issues resolved without requiring custom code edits by merchants
- Shopify-native integration feels intuitive with minimal setup friction
- Reported revenue attribution directly tied to Sunday-only SMS campaigns
- Issues escalated to Supercharged Team resolved within a short turnaround
Common complaints
- Automated campaigns continued sending and billing after store deactivation
- Support tickets submitted via Shopify admin went entirely unanswered
- 24-hour platform downtime occurred with zero merchant communication or explanation
- App rendered non-functional for users despite having built subscriber lists
- Obtaining balance refunds after account closure described as nearly impossible
Summarised from public reviews (opens in a new tab). No rating is given.
Categories and use cases
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Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
- Product websitesuperchargedsms.com (opens in a new tab)
- Third-party reviewsapps.shopify.com (opens in a new tab)
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