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Voyado Engage

Customer engagement platform that unifies Shopify customer, order and POS data to run loyalty programmes, lifecycle journeys and targeted marketing.

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  • Customer support
  • Search & SEO
  • Freemium

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ecommerceguide summary

Voyado Engage is a customer engagement platform that syncs Shopify customer, order and POS data into unified profiles, then runs loyalty programmes, automated lifecycle journeys and targeted marketing against them. The Shopify App Store listing describes retail-trained AI for targeting, timing and next best actions, plus integrations with Checkout, Shopify POS, Facebook, Google, Instagram and TikTok. It is listed as free to install, with additional charges possible. Voyado also publishes Engage API v3 and FTP integration documentation.

Why it stands out

Published by Voyado on the Shopify App Store, with a separate developer portal documenting the Engage API v3 and FTP transfers.

What Voyado Engage does

ecommerceguide editorial
  • Syncs Shopify customer and order data into unified customer profiles
  • Loyalty connecting online sales and in-store via Shopify POS
  • Automated lifecycle journeys for retention and repeat purchases
  • Retail-trained AI for targeting, timing and next best actions
  • Integrates with Checkout, Facebook, Google, Instagram and TikTok
  • Free to install on the Shopify App Store; extra charges may apply
  • Engage API v3 plus FTP file transfer documented for integrations

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Fashion retailer selling on Shopify and in physical stores using Shopify POS

    Bringing online and in-store purchases into one customer profile to run a loyalty programme

    Intended outcomeVoyado Engage syncs Shopify and POS transactions into unified profiles that loyalty membership and campaigns read from.

  2. Homeware brand on Shopify running email and SMS retention campaigns

    Setting up automated journeys for post-purchase follow-up and repeat purchases

    Intended outcomeEngage triggers lifecycle journeys from synced order data and applies its AI targeting and timing suggestions.

  3. Beauty brand running paid social alongside its Shopify store

    Using customer segments to target and suppress audiences on social and search platforms

    Intended outcomeEngage connects to Facebook, Instagram, TikTok and Google so segments built on store data can be used in campaigns.

Who it suits

ecommerceguide editorial

Best for

You sell on Shopify, use Shopify POS in stores, and want loyalty, lifecycle marketing and customer data in one platform that is free to install.

Probably not for

You run on a platform other than Shopify, or need published pricing before installing, since charges beyond the free install are not detailed.

Business size
Any stageThe Shopify App Store listing is free to install with additional charges unspecified and names no revenue or team requirement.
Verticals
Omnichannel retail, DTC apparel and fashion, DTC beauty and cosmetics, Home and furniture

Voyado Engage pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Freemium

Often used alongside

ecommerceguide editorial

Categories and use cases

Alternatives to Voyado Engage

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

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Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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