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Shopbox AI

AI personalisation platform for online stores providing product recommendations, semantic site search, a conversational shopping assistant and email/SMS campaign connectors.

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  • Paid

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ecommerceguide summary

Shopbox AI is an ecommerce personalisation platform that runs product recommendations, semantic site search and a conversational shopping assistant from one engine, plus a connector for email, SMS and WhatsApp campaigns. Modules are priced separately from $250 a month for AI Personalisation, $240 for AI Search, $400 for Conversational AI and $50 for the AI Marketing Connector, excluding VAT. Native integrations cover Shopify, BigCommerce, Klaviyo and custom platforms, with setup via the Shopify app or the API.

Why it stands out

Sold as four separately priced modules (personalisation, search, conversational AI, marketing connector) running on one engine.

What Shopbox AI does

ecommerceguide editorial
  • Personalises homepage, PLP and PDP with real-time behavioural signals
  • Semantic and vector search with typo tolerance and synonyms
  • Conversational assistant covers product guidance, cart and checkout support
  • Marketing connector sends email, SMS and WhatsApp campaigns
  • Native integrations for Shopify, BigCommerce, Klaviyo and custom platforms
  • A/B testing, merchandising rules and analytics dashboard included
  • Custom enterprise pricing offered for high-volume requirements

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Fashion retailer on Shopify

    Replacing default related-product blocks on the homepage, collection pages and product pages

    Intended outcomeShopbox AI personalises those surfaces from real-time behavioural signals and runs A/B tests from its analytics dashboard

  2. Food and drink retailer with a broad catalogue on BigCommerce

    Shoppers use vague or misspelled search terms and miss relevant products

    Intended outcomeSemantic and vector search with typo tolerance, synonyms and merchandising rules returns matching products

  3. Retailer already sending campaigns through Klaviyo

    Extending onsite personalisation into email, SMS and WhatsApp messaging

    Intended outcomeThe AI Marketing Connector handles campaign copy, timing, audience segmentation and revenue attribution from $50 a month

Who it suits

ecommerceguide editorial

Best for

You run a Shopify or BigCommerce store and want personalisation, semantic search, conversational commerce and campaign messaging from one vendor, bought as separate monthly modules.

Probably not for

You need a free plan or trial, run on a platform other than Shopify, BigCommerce or a custom build, or want a single low monthly fee rather than per-module pricing.

Business size
Any stageModules start at $50 a month for the marketing connector and $250 for personalisation, with custom enterprise pricing for high-volume requirements.

Shopbox AI pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Paid

Often used alongside

ecommerceguide editorial

Categories and use cases

Alternatives to Shopbox AI

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

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Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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