Skip to content
ecommerceguide.
Explore ecommerceguide.

AI app

Juphy AI

AI sales agent for Shopify stores that answers shopper questions, recommends products from the synced catalogue and hands complex cases to staff.

Visit juphy.com (opens in a new tab)Compare alternatives
  • Marketing
  • Content & product copy
  • Paid

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

Juphy AI adds an AI sales agent to Shopify storefronts that answers shopper questions and recommends products from the synced catalogue. It pulls in products, variants, inventory, policies and FAQs automatically, with no-code setup and a one-click Shopify install, and hands complex conversations to staff with the full chat context. Plans run from $19 a month (Starter) to $99 (Scale), each with a 14-day free trial and custom branding.

Why it stands out

Built only for Shopify, installed in one click from the Shopify App Store with automatic catalogue, policy and FAQ sync.

What Juphy AI does

ecommerceguide editorial
  • Sold through the Shopify App Store; developer Juphy, Inc.
  • Syncs Shopify catalogue, variants, inventory, policies and FAQs automatically
  • Turns shopper questions into personalised product recommendations from the catalogue
  • Smart handoff passes complex requests to staff with conversation context
  • Starter $19, Essentials $49, Scale $99 per month
  • All plans cover up to 50,000 visitors a month
  • Product limits rise from 1K to 15K by plan
  • Scale plan adds email forwarding, visitor footprints, integrations and SmartBox Q&A

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Skincare brand selling on Shopify

    Shoppers ask which product suits a specific concern before adding to cart

    Intended outcomeJuphy AI answers from the synced catalogue and policies, then recommends matching products in the chat

  2. Shopify apparel store replacing a static FAQ widget

    Sizing, shipping and returns questions arrive through the storefront chat

    Intended outcomeJuphy AI responds using synced product data, policies and FAQ sources, and hands complex cases to staff with full context

  3. Shopify store on the Scale plan with a support inbox

    Some chats need a person and others need following up by email

    Intended outcomeEmail forwarding and integrations route those conversations onward, while visitor footprints and reports show what shoppers asked

Who it suits

ecommerceguide editorial

Best for

You run a Shopify store and want a catalogue-grounded chat agent for pre-purchase questions and recommendations, starting at $19 a month.

Probably not for

You sell on a platform other than Shopify, need a free plan rather than a 14-day trial, or have a catalogue above 15,000 products.

Business size
Small businessesPublished plans run $19 to $99 a month with caps of 50,000 visitors and up to 15,000 products.

Juphy AI pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Paid
Starting price
$79

Often used alongside

ecommerceguide editorial

What the vendor and reviewers say

From the vendor

Customers named by Juphy AI

  • Heart Healthy Homes
  • UK Water Filters
  • Hamm Design
  • Jokers Costume
  • XLR8 Fitness
  • Daily Beauty

Named on the vendor's own site (source (opens in a new tab)). Not confirmed with the customers.

Themes in third-party reviews · 10 reviews read

Praised for

  • Multi-language support enables non-English customer sales conversions effectively
  • Product-specific answers on equipment, supplements, and appliances impress users
  • AI training process faster than expected even with large catalogs
  • Smart escalation emails alert merchants only when human input needed
  • Chat history editable, letting merchants correct or override AI responses
  • Order tracking feature gives customers real-time clarity on purchases
  • Centralises messages from multiple platforms into one manageable interface

Common complaints

  • Minor glitches occasionally occur during the AI chatbot training phase

Summarised from public reviews (opens in a new tab). No rating is given.

Categories and use cases

Alternatives to Juphy AI

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

View all AI apps

Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

See something incorrect? Report an update

View all AI apps