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AI app

Yotpo

Retention platform for online stores that collects and displays reviews and UGC, runs loyalty and referral programmes, and tracks how AI engines recommend products.

  • Freemium

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

Yotpo is a retention platform for online stores covering three products: Reviews & UGC, Loyalty & Referrals, and Discover for AI visibility. It collects reviews after purchase, displays them on site with AI-driven widgets, runs points and referral programmes, and tracks how ChatGPT, Gemini and other AI engines rank and recommend products. Reviews pricing starts at $89 per month for up to 500 monthly orders, with Pro at $169 and custom quotes above that.

Why it stands out

Its Discover product tracks and works to change how ChatGPT, Gemini and other AI engines rank a brand's products.

What Yotpo does

ecommerceguide editorial
  • Collects reviews automatically with post-purchase email and SMS reminders
  • Displays reviews on site with AI summaries and Smart Sorting
  • Discover tracks product rankings across ChatGPT, Gemini and other engines
  • Loyalty and referral programmes with rewards and member milestones
  • Reviews Starter $89 per month, Pro $169, both up to 500 orders
  • Premium adds review syndication, translations, roles and AI analytics
  • Shopify reviews and loyalty apps; 180+ integrations and APIs

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Shopify skincare brand collecting reviews after each order

    Product pages carry long review lists that shoppers scroll past

    Intended outcomeAI review summaries and Smart Sorting surface common themes on the page

  2. Shopify apparel brand watching AI assistants recommend competitors

    The team wants to see where its products appear in AI answers

    Intended outcomeDiscover reports rankings across ChatGPT and Gemini and flags gaps in on-site and off-site signals

  3. Shopify household goods store with repeat buyers

    Rewarding repeat purchases and turning reviewers into referrers

    Intended outcomeLoyalty and referral programmes issue points and rewards, with milestone notifications over SMS and email

Who it suits

ecommerceguide editorial

Best for

You run a Shopify store and want reviews, loyalty and referrals, and AI engine visibility tracking from one vendor with published entry pricing from $89 per month.

Probably not for

You are not on Shopify, need pricing that does not scale with monthly order volume, or want the features Yotpo reserves for Premium and Enterprise plans quoted on request.

Business size
Any stageReviews plans run from $89 per month for up to 500 monthly orders through to Premium and Enterprise tiers priced on request.

Yotpo pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Freemium

Often used alongside

ecommerceguide editorial

Categories and use cases

Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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