AI app
Yotpo
Retention platform for online stores that collects and displays reviews and UGC, runs loyalty and referral programmes, and tracks how AI engines recommend products.
Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing
ecommerceguide summary
Yotpo is a retention platform for online stores covering three products: Reviews & UGC, Loyalty & Referrals, and Discover for AI visibility. It collects reviews after purchase, displays them on site with AI-driven widgets, runs points and referral programmes, and tracks how ChatGPT, Gemini and other AI engines rank and recommend products. Reviews pricing starts at $89 per month for up to 500 monthly orders, with Pro at $169 and custom quotes above that.
Why it stands out
Its Discover product tracks and works to change how ChatGPT, Gemini and other AI engines rank a brand's products.
What Yotpo does
ecommerceguide editorial- Collects reviews automatically with post-purchase email and SMS reminders
- Displays reviews on site with AI summaries and Smart Sorting
- Discover tracks product rankings across ChatGPT, Gemini and other engines
- Loyalty and referral programmes with rewards and member milestones
- Reviews Starter $89 per month, Pro $169, both up to 500 orders
- Premium adds review syndication, translations, roles and AI analytics
- Shopify reviews and loyalty apps; 180+ integrations and APIs
How ecommerce teams could use it
ecommerceguide editorialIllustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.
Shopify skincare brand collecting reviews after each order
Product pages carry long review lists that shoppers scroll past
Intended outcomeAI review summaries and Smart Sorting surface common themes on the page
Shopify apparel brand watching AI assistants recommend competitors
The team wants to see where its products appear in AI answers
Intended outcomeDiscover reports rankings across ChatGPT and Gemini and flags gaps in on-site and off-site signals
Shopify household goods store with repeat buyers
Rewarding repeat purchases and turning reviewers into referrers
Intended outcomeLoyalty and referral programmes issue points and rewards, with milestone notifications over SMS and email
Who it suits
ecommerceguide editorialBest for
You run a Shopify store and want reviews, loyalty and referrals, and AI engine visibility tracking from one vendor with published entry pricing from $89 per month.
Probably not for
You are not on Shopify, need pricing that does not scale with monthly order volume, or want the features Yotpo reserves for Premium and Enterprise plans quoted on request.
- Business size
- Any stageReviews plans run from $89 per month for up to 500 monthly orders through to Premium and Enterprise tiers priced on request.
Yotpo pricing
From the vendorAs published by the vendor. Prices change, so confirm on the vendor's site before buying.
- Model
- Freemium
Often used alongside
ecommerceguide editorialGorgiasConversational AI platform for ecommerce, automating support and driving sales.Why togetherGorgias handles support tickets with Shopify order data while Yotpo runs the review and loyalty programmes.
eDesk ‑ AI, Helpdesk & ChatAI-powered customer service designed for eCommerce.Why togethereDesk centralises marketplace and store messages, leaving Yotpo to collect and display reviews on the Shopify storefront.
Categories and use cases
Alternatives to Yotpo
Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.
StampedTurn on-time buyers into repeat customers.Our comparisonBoth cover Shopify reviews and loyalty; Yotpo adds Discover for tracking AI engine recommendations, while Stamped adds replenishment and win-back flows.
Voyado: AI Marketing & LoyaltyCustomer Engagement Platform that scales loyalty and CLV with retail-trained AI.
OkendoTurn shoppers into Superfans
AiT Loyalty Rewards & WhatsAppCustomer Loyalty rewards program, Reviews, Memberships, w/ Email, SMS, Push & WhatsApp Order Status.
Klaviyo: Email Marketing & SMSAI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Sources
ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.
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