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Rapport

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Create emotionally intelligent, multilingual, customizable AI characters.

freemium· from $19/mo· free tier· 14-day free trial· for mid-market· verified 5 days ago

Rapport builds animated AI characters that handle real-time voice conversations with synchronized facial expressions and lip movement. Commerce teams use it to front virtual shopping assistants, brand spokespeople, or concierge agents on product pages and kiosks. The platform pairs with existing LLMs, TTS, and ASR stacks rather than replacing them, so CX and digital experience leads can layer a visual presence onto chatbots already in production across multiple languages.

> pick this if

Pick this if you're a CX or digital experience lead who already owns an LLM, TTS, and ASR stack and wants to add a branded visual presence on top — not replace the conversational layer.

> look elsewhere if

Look elsewhere if you need a turnkey conversational commerce agent with built-in product catalog reasoning, checkout handoff, or out-of-the-box Shopify/Salesforce integrations — Rapport is the avatar layer, not the brain.

> Rapport is used by

  • Virti
  • Prof Jim
  • Relativ.ai
  • DJ Jazzy Jeff
  • Culture Foundry
  • Replika

> Rapport is built for

  • platform-agnostic

> what it does for ecommerce

  • Animate photo-real or stylized avatars driven by any connected LLM
  • Sync lip movement and micro-expressions to live generated audio
  • Connect to existing TTS and speech recognition vendor stacks
  • Deploy characters across web, kiosk, and mobile touchpoints
  • Localize a single character across every supported spoken language

> how you'd use it

  • Global beauty brand, $200M+ GMV, 15-person digital experience team
    Adding a multilingual brand ambassador avatar to product detail pages for high-consideration SKUs (skincare regimens, fragrance), plugged into their existing GPT-4o + ElevenLabs stack
    → Replaces static video content with a responsive character that answers ingredient and routine questions in 12 languages, lifting PDP engagement time and reducing pre-purchase chat tickets
  • DTC consumer electronics brand, $30M GMV, 4-person CX team
    Layering an animated concierge over an existing Zendesk AI Agent to handle setup and troubleshooting questions on the support portal
    → Deflects tier-1 tickets with a visual agent that feels closer to a video call than a chatbot, without rebuilding the underlying LLM routing
  • Luxury retailer, $500M+ GMV, omnichannel team of 25+
    Deploying in-store kiosk concierges across flagship locations, with the same character persona synced to the web storefront
    → Delivers one consistent branded spokesperson across physical and digital touchpoints in local languages per market

> Rapport use cases

> Rapport key features

  • Emotionally Intelligent Characters: Ability to create characters that can understand and reflect emotions in real-time.
  • Multilingual Support: Offers support for any language, expanding its usability across global markets.
  • Customizable Characters: Provides options for photo-realistic or stylized characters, both human and non-human.
  • Advanced Integration: Easily integrates with text-to-speech and speech-recognition tools, allowing for seamless deployment across platforms.
  • Dynamic Lip Syncing: Ensures characters' lip movements are perfectly synced with the spoken audio, enhancing realism.

> Rapport pricing

verified 5 days ago
  • Trial$0/mo

    Free for 14 days with limited features

    • 50 minutes of AI-powered avatar conversation sessions
    • Reports
    • 1 creator
    • 1 workspace
    • Unlimited projects
    • Scenario templates for L&D, Training, Customer Experience and more

    Free trial for 14 days

  • Pro$19/mo

    Everything in Free + additional usage

    • 100 usage minutes/month
    • 1 creator
    • 5 workspaces
    • Email support

    $19/month

  • Business$99/mo

    Everything in Pro + more features

    • 500 usage minutes/month
    • Unlimited workspaces
    • 3 creators
    • Remove Rapport branding
    • Priority chat/email/phone support
    • Role based control

    $99/month

  • Enterprise

    Everything in Business + tailored support

    • Tailored usage packages
    • Unlimited workspaces
    • Unlimited creators
    • Access to professional services (creative, technical)
    • Prompt engineering support
    • Customized project configurations
    • Custom branding
    • Custom reporting
    • Support for compliance, GDPR
    • Dedicated CSM
    • Implementation support services
    • On-prem hosting / private cloud hosting (rapport in a box)

    Custom pricing based on requirements

$0.21/min for usage over limit

> compliance & trust

  • GDPR

> alternatives to Rapport in our index

by shared use-case

> Rapport pairs well with