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AI app

saywhatt

AI sales assistant that holds guided product conversations with shoppers on a store's site, WhatsApp, POS and support desk to recommend products and resolve tickets.

Visit saywhatt.com (opens in a new tab)Compare alternatives
  • Freemium

Listing data refreshed Built from public product pages and documentation. SourcesClaim this listing

ecommerceguide summary

saywhatt is an AI sales assistant, named SAM, that holds guided conversations with shoppers on a store's website, WhatsApp, POS and in-store surfaces. It asks diagnostic questions about the shopper's situation and recommends products, and is built for goods that need expert guidance. Gorgias and Zendesk integrations let it act as first responder on support tickets rather than only opening them. Shopify is listed among supported channels. A 30-day free trial is offered; prices are not published.

Why it stands out

One assistant spans website, WhatsApp, POS and in-store selling, plus first-response ticket handling inside Gorgias and Zendesk.

What saywhatt does

ecommerceguide editorial
  • SAM engages shoppers in dialogue and recommends matching products
  • Runs across website, WhatsApp, POS, in-store and CRM channels
  • Gorgias and Zendesk integrations let it resolve support tickets
  • Shopify listed among the supported sales channels
  • Conversations built on retail sales methodology, customised per brand
  • 30-day free trial; no pricing published, demo booking only

How ecommerce teams could use it

ecommerceguide editorial

Illustrative scenarios written by ecommerceguide from the product's documented capabilities. They are not customer case studies.

  1. Skincare brand selling regimens on Shopify

    Shoppers are unsure which serum or moisturiser suits their current routine

    Intended outcomeSAM asks about skin type, age and products already in use, then recommends items that fit that routine

  2. Retailer selling technical sports equipment online and in a physical shop

    Buyers need help choosing between paddles or package configurations before purchase

    Intended outcomeThe same assistant runs the guided conversation on the website, on WhatsApp and at POS

  3. Store handling product questions through Gorgias or Zendesk

    Incoming tickets repeat questions about usage, suitability and product problems

    Intended outcomeSAM acts as first responder inside the CRM, resolving tickets rather than only logging them

Who it suits

ecommerceguide editorial

Best for

You sell products that need expert guidance and want one assistant covering site chat, WhatsApp, POS, in-store and Gorgias or Zendesk tickets.

Probably not for

You need published pricing or a free plan, since saywhatt offers a 30-day trial and requires a demo booking, and Shopify is the only ecommerce platform named.

Business size
Any stageNo prices or revenue bounds are published; the vendor states onboarding needs no IT or team resources and includes account management.
Verticals
DTC beauty and cosmetics, Sporting and outdoor, Electronics and tech

saywhatt pricing

From the vendor

As published by the vendor. Prices change, so confirm on the vendor's site before buying.

Model
Freemium
Starting price
$99

What the vendor and reviewers say

From the vendor

Customers named by saywhatt

  • PlayBetter
  • AHAVA
  • UK Pickleball Shop

Named on the vendor's own site (source (opens in a new tab)). Not confirmed with the customers.

Categories and use cases

Alternatives to saywhatt

Listings that share this one's category, platforms or use cases. Ordered by how many relationships they share, not by quality or payment.

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Sources

ecommerceguide profiles are built from public product information and written for ecommerce teams. We do not test products, and paying never changes where a listing ranks.

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