Conversational commerce tools.

AI agent platform for online stores that handles shopper support and product discovery chat, voice and social replies, plus tracking of brand visibility in AI search engines.

Main purposeRuns an onsite AI shopping agent that handles product discovery and recommends products to shoppers.

Agentic AI CRM for ecommerce brands that combines WhatsApp and Instagram marketing campaigns, AI helpdesk, product recommendations and customer data in one platform.

Main purposeRuns WhatsApp and Instagram commerce flows with AI replies and Shopify product recommendations inside chat threads.

AI sales agent, live chat and helpdesk inbox for Shopify stores that answers product questions, recommends products and handles support across chat, email and social channels.

Main purposeAI sales agent trained on the catalog answers product questions and triggers messages during checkout hesitation.

AI sales agent for Shopify stores that answers shopper questions, recommends products from the synced catalogue and hands complex cases to staff.

Main purposeOnsite AI sales assistant that answers product questions, recommends products and guides shoppers to checkout on Shopify storefronts.

AI agent platform for online stores that answers shopper questions, recommends products and resolves support queries across chat, WhatsApp, Instagram and email.

Main purposeAI shopping assistant on Shopify guides shoppers from vague intent to specific SKU recommendations before checkout.

Chat marketing tool that automates DMs, comment replies and follow-ups on Instagram, TikTok, WhatsApp and Messenger, plus SMS and email, to capture leads and drive sales.

Main purposeAutomates buyer qualification, cart recovery and order flows in Instagram DMs, WhatsApp, Messenger and TikTok.

AI customer agents that answer product questions and complete actions like buying or booking on a website, in-product, and in ChatGPT and Claude.

Main purposeTurns a website into a chat assistant that answers product questions, recommends products and completes purchases or bookings.

AI chatbot for online stores that answers product and order status questions, runs product finders and suggests upsells, with Shopify, BigCommerce, WooCommerce, Wix and Magento plugins.

Main purposeChat widget trained on the Shopify catalog surfaces product recommendations and guided product finders to convert shoppers.

AI chat agent for online stores that detects shopper intent, answers product and order questions, recommends products and resolves support across web, email, social and WhatsApp.

Main purposeOnsite AI chat that answers product questions and routes high-intent shoppers toward checkout on Shopify storefronts.

AI shopping assistant for Shopify stores that answers product, order and returns questions in chat and recommends products to shoppers.

Main purposeOnsite AI shopping assistant that answers product questions and recommends SKUs to drive purchase.

AI chatbot and live chat widget for online stores, answering pre-sale and order questions, recommending products and handing conversations to human agents.

A documented featureThe same widget handles pre-sale product questions such as sizing and availability using the Shopify product catalog.

Ecommerce helpdesk that centralises customer messages from stores and marketplaces in one inbox, with an AI agent, chatbot and review requests.

A documented featurePre-sales chat routes buying-intent conversations toward conversion and the chatbot handles guided purchases.

AI chatbot and AI search for Shopify stores that answers product and support questions from catalogue and store content, routes tickets and hands over to staff.

A documented featureThe onsite chat agent also handles pre-sales product questions from the catalogue.

Review platform for online stores that collects photo and video product reviews, displays them on site, and syndicates them to Google, Meta and TikTok Shop.

A documented featureIncludes an AI sales agent that answers shopper pre-purchase questions using review data.

AI customer service CRM that unifies chat, email, text, voice and social conversations per customer, with automated agents, routing and reporting.

A documented featureKIQ assistant answers shopper questions using the product catalog.

Live chat and messaging software with an agent workspace, AI assistance and chat reporting for handling pre-sale questions and customer support on a store.

A documented featureDocumented proactive chat triggers based on cart value or browsed pages and live product sharing via store integrations.

AI support agents for online stores that answer and resolve customer questions across chat, email, voice and social, using live order and catalogue data.

A documented featureDocumented feature recommends products mid-conversation across chat and WhatsApp.

by Shopify

Shopify's per-store MCP endpoint at https://{shop}/api/mcp for catalog search, cart management and shop policy questions; catalog and cart tools have been removed in favour of UCP.

A documented featureDocumented as the backend for branded conversational shopping assistants taking a shopper from discovery to checkout.

AI ecommerce platform that generates product images and video, publishes shoppable video and PDP widgets, and runs an AI sales agent with virtual try-on.

A documented featureIncludes an AI Shopper chat agent that handles pre-purchase product questions onsite.

AI-native SMS marketing platform for online stores, covering cart recovery flows, campaigns, list growth pop-ups and two-way conversations across SMS, WhatsApp and RCS.

A documented featureTwo-way AI SMS agents negotiate discounts with shoppers in real time to complete abandoned checkouts.