Ecommerce software
AI apps for ecommerce.
Software online stores use for product content, customer service, search, feeds and marketing. Each listing is checked against the vendor's own website: what it does, the platforms it names and how it is priced.
- apps listed
- 389
- name a platform integration
- 244
- offer a free trial
- 186
- on the Shopify App Store
- 84
- Vendor sites last checked
- Sept 2026
Apps for your platform
Only where the vendor states the integration or lists the app in that platform's app store. Counts are listings, not usage.
Shopify212 apps
Amazon62 apps
WooCommerce47 apps
BigCommerce38 apps
TikTok Shop38 apps
Magento / Adobe Commerce30 apps
Facebook and Instagram28 apps
eBay25 apps
Wix23 apps
Google Merchant Center21 apps
Etsy20 apps
Salesforce Commerce Cloud16 apps
Squarespace13 apps
Walmart12 apps
PrestaShop11 apps
Shopware6 apps
commercetools4 apps
Ecwid4 apps
What do you need an app for?
From what each vendor's own pages say the product does.
- Recommendations and upsellsProduct recommendations, personalisation, bundles, upsells and quizzes.107
- AnalyticsAnalytics, attribution, reporting and business intelligence.83
- Product copyProduct descriptions, titles and marketing copy.82
- SEOSearch engine optimisation tools.68
- AI search visibilityTracking or improving how a brand appears in AI assistants and AI search.61
- Product photos and videoAI product images, photo editing, product video and virtual try-on.61
- Product data and PIMProduct information management, attribute enrichment and categorisation.57
- AdvertisingPaid ad management and ad creative.54
- Customer serviceHelpdesks, support chat, chatbots and support automation.52
- Store buildingBuilding or designing the store: builders, landing pages, themes, headless front ends.49
- Workflow automationAutomating store operations and back-office work.42
- Site searchSearch on the store itself.40
How it is priced
The pricing model on the vendor's site when we checked.
- Paid plans139Paid plans only. A free trial may still be offered.
- Free plan and paid plans109A permanent free plan alongside paid plans.
- Contact sales55No public price; the vendor quotes on request.
- Pay per use11Credits or pay per use, no subscription.
- Free4No paid plan on the vendor's site.
- Free trial offered186
Active filters
52 apps match your filters
Showing 1 to 20 of 52, ordered by name (a to z)
How results are ordered
Alphabetically by app name.
There are no ratings in the apps directory. Paying for a listing never changes this order.
by Ada Support Inc.
AI customer service agents that answer and resolve enquiries over messaging, voice and email, with integrations to business systems for tasks like order and returns queries.
What it does: Customer service · Workflow automation
- Pricing
- Contact sales
- Starts at
- Not stated
- Free trial
- Not stated
- Checked
- Sept 2026
AgentZena
Shopify App Storeby konnectbio, Inc
AI customer support agent for Shopify stores that answers chat and email questions on orders, shipping, refunds and inventory using live store data.
Shopify
What it does: Customer service · Recommendations and upsells
- Pricing
- Paid plans
- Starts at
- $125/mo
- Free trial
- 7 days
- Checked
- Sept 2026
by alby (Insider One)
An AI agent for online stores that answers product questions, gives recommendations and comparisons, and handles order, return and policy support.
Shopify
What it does: Customer service · Recommendations and upsells · Product copy
- Pricing
- Not stated
- Starts at
- Not stated
- Free trial
- Yes
- Checked
- Sept 2026
by Helix3 Labs, Inc.
AI agent platform for online stores that handles shopper support and product discovery chat, voice and social replies, plus tracking of brand visibility in AI search engines.
Shopify
WooCommerce
Salesforce Commerce Cloud
What it does: Customer service · AI search visibility · Recommendations and upsells
- Pricing
- Free plan and paid plans
- Starts at
- $199/mo
- Free trial
- Not stated
- Checked
- Sept 2026
by ninepointeight studio Inc.
AI sales assistant widget for Shopify stores that answers shopper questions from the catalogue and policies and recommends products.
Shopify
What it does: Customer service · Recommendations and upsells · Site search
- Pricing
- Paid plans
- Starts at
- $39/mo
- Free trial
- 14 days
- Checked
- Sept 2026
by Bambuser AB
Video commerce platform adding live shopping, shoppable video, live chat and one-to-one consultations to a store, with AI-generated subtitles and chat reply suggestions.
What it does: Social, UGC and video · Customer service · Recommendations and upsells
- Pricing
- Free plan and paid plans
- Starts at
- $79/mo
- Free trial
- Not stated
- Checked
- Sept 2026
BestChat
Shopify App Storeby Bitcloud Technology Inc.
AI chatbot and live chat widget for online stores, answering pre-sale and order questions, recommending products and handing conversations to human agents.
Shopify
Wix
WooCommerce
What it does: Customer service · Recommendations and upsells
- Pricing
- Free plan and paid plans
- Starts at
- Not stated
- Free trial
- Yes
- Checked
- Sept 2026
Agentic AI CRM for ecommerce brands that combines WhatsApp and Instagram marketing campaigns, AI helpdesk, product recommendations and customer data in one platform.
Shopify
What it does: Email and SMS · Customer service · Recommendations and upsells
- Pricing
- Contact sales
- Starts at
- Not stated
- Free trial
- Not stated
- Checked
- Sept 2026
by Bluecore (Insider One)
Retail marketing platform that combines customer and product data to run personalised email, SMS, site and paid media campaigns plus AI shopping agents.
What it does: Recommendations and upsells · Email and SMS · Customer service
- Pricing
- Contact sales
- Starts at
- Not stated
- Free trial
- Not stated
- Checked
- Sept 2026
Brandwise
Shopify App Storeby Brandwise Inc.
AI agent and unified inbox that moderates social comments and answers DMs, email and live chat for online stores, with Shopify order actions like tracking and exchanges.
Shopify
TikTok Shop
Facebook and Instagram
What it does: Customer service · Social, UGC and video · Workflow automation
- Pricing
- Paid plans
- Starts at
- $49/mo
- Free trial
- 7 days
- Checked
- Sept 2026
by Chatra (a Brevo company)
Live chat, chatbot, email and social messaging inbox that lets store teams talk with website visitors and see cart contents.
Shopify
WooCommerce
BigCommerce
Ecwid
What it does: Customer service
- Pricing
- Free plan and paid plans
- Starts at
- $31/mo
- Free trial
- 10 days
- Checked
- Sept 2026
Chatty
Shopify App Storeby AVADA Group Company Limited
AI sales agent, live chat and helpdesk inbox for Shopify stores that answers product questions, recommends products and handles support across chat, email and social channels.
Shopify
What it does: Customer service · Recommendations and upsells
- Pricing
- Free plan and paid plans
- Starts at
- $19.99/mo
- Free trial
- 7 days
- Checked
- Sept 2026
AI shopping agent for online stores that answers product questions on product pages, guides shoppers to products and surfaces insights from chats.
Shopify
BigCommerce
Magento / Adobe Commerce
Salesforce Commerce Cloud
What it does: Recommendations and upsells · Customer service · AI search visibility
- Pricing
- Not stated
- Starts at
- Not stated
- Free trial
- Not stated
- Checked
- Sept 2026
eDesk
Shopify App Storeby xSellco Ltd
Ecommerce helpdesk that centralises customer messages from stores and marketplaces in one inbox, with an AI agent, chatbot and review requests.
Shopify
BigCommerce
Magento / Adobe Commerce
WooCommerce
- +6
What it does: Customer service · Reviews · Analytics
- Pricing
- Paid plans
- Starts at
- $39/mo
- Free trial
- 14 days
- Checked
- Sept 2026
by eesel, Inc.
AI agents that answer support tickets, product questions and order enquiries inside helpdesks like Zendesk and Freshdesk, plus content writing.
Shopify
What it does: Customer service · Workflow automation · Product copy
- Pricing
- Free plan and paid plans
- Starts at
- $299/mo
- Free trial
- Yes
- Checked
- Sept 2026
by FastBots.ai
Builds AI chatbots trained on your website content and documents to answer customer questions, capture leads and hand over to live chat across web, WhatsApp and social channels.
What it does: Customer service · Workflow automation
- Pricing
- Paid plans
- Starts at
- $39/mo
- Free trial
- 14 days
- Checked
- Sept 2026
by Loop Now Technologies, Inc.
Video commerce platform that adds shoppable video, livestream and 1:1 video chat plus an AI shopping assistant to brand websites and stores.
What it does: Social, UGC and video · Recommendations and upsells · Customer service
- Pricing
- Free plan and paid plans
- Starts at
- Not stated
- Free trial
- Yes
- Checked
- Sept 2026
Flyweight AI
Shopify App Storeby Flyweight GmbH
AI chatbot and AI search for Shopify stores that answers product and support questions from catalogue and store content, routes tickets and hands over to staff.
Shopify
What it does: Customer service · Recommendations and upsells · Site search
- Pricing
- Free plan and paid plans
- Starts at
- $10/mo
- Free trial
- 7 days
- Checked
- Sept 2026
Gorgias
Shopify App Storeby Gorgias Inc.
Ecommerce helpdesk with an AI agent that unifies email, chat, SMS and social tickets, pulls Shopify order data and automates or answers customer queries.
Shopify
WooCommerce
BigCommerce
Magento / Adobe Commerce
- +1
What it does: Customer service · Recommendations and upsells · Analytics
- Pricing
- Paid plans
- Starts at
- $10/mo
- Free trial
- Yes
- Checked
- Sept 2026
Shared inbox customer support platform with live chat, knowledge base and AI assistants that draft replies and resolve customer questions.
Shopify
What it does: Customer service
- Pricing
- Free plan and paid plans
- Starts at
- $25/mo
- Free trial
- Yes
- Checked
- Sept 2026
From the ecommerceguide dataset
Ecommerce apps in numbers
Calculated from every listed app, not just this page. Figures describe what vendors state on their own sites.
- Apps listed
- 389
- Describe AI features
- 374 96%
- State a platform integration
- 244 63%
- Offer a free plan
- 113 29%
- Offer a free trial
- 186 48%
- Median starting price, where shown in USD
- $39/mo
195 of 389 apps show a monthly price in US dollars on their own site. The median is taken over those only. 84 were listed on the Shopify App Store when we checked.
What to check before buying an AI app
Questions to answer from the vendor's own documentation, trial and terms before installing.
What the AI actually does
Vendors use “AI” for anything from a text generator to a forecasting model. Look for the specific output: descriptions written, tickets answered, images produced, forecasts made.
Apps that describe their AIWhat store data it can read and change
Store apps ask for permissions when you install them, such as read and write access to products, orders or customers. Check the list before approving, and whether the app changes live data or drafts.
What the price is based on
Plans may charge per month, per order, per product, per generated item or in credits. Work out the cost at your own order and catalogue volume, not the entry plan.
Order by starting priceWhether you can try it first
A trial on your own catalogue shows more than a demo. Check what happens to generated content and settings when the trial ends.
186 apps with a free trialWhether it works with your platform
A stated integration or an app store listing is stronger evidence than a logo on a landing page. Profiles here name a platform only where the vendor states it.
Who makes it and where data goes
Check the company behind the app, its privacy policy and where customer data is processed, particularly for apps that read customer or order records.
Research on AI in ecommerce
- Product Feeds for AI Agents: What Machines Need to CompareProduct feeds for AI agents need typed prices, identifiers and availability. Why advertising feeds fall short, and what to fix before integrating.
- The LLM-Ready Shopify StorefrontWhy AI optimisation is the new SEO for Shopify merchants. llms.txt, JSON-LD, the JavaScript blind spot, and auditing the AI gatekeepers that now decide product discovery.
- Agentic Commerce Rails Are Shipping: What Changed in 2026Google, Adyen and others shipped agentic commerce rails in 2026. What the releases require of merchants, and how the competing protocol families differ.
- Agentic Commerce Is Not Solved: Where It Still BreaksThe real agentic commerce limitations: returns, disputes, order accuracy and no settled protocol. What a merchant can fix now, and what is still a bet.
How this directory works
Where listings come from
Candidates were found on AI tool directories (There's An AI For That, Futurepedia, Toolify), the Shopify App Store, vendor sites and submissions. A directory entry is a lead; nothing is listed from it alone.
How each one is checked
We fetch the vendor's website and follow its redirects, read its pricing page where it links one, and re-check its Shopify App Store listing where one exists. Last full check: Sept 2026.
What gets listed
Software that is available today, from a working website, and that is built for online stores or shows ecommerce-specific features or integrations. Duplicates are merged into one listing.
What is extracted, and how
What an app does, the platforms it names, its pricing model, starting price and trial are extracted by a language model from that evidence, with the evidence kept for review. Prices are shown only when the vendor shows one in US dollars. We do not test the apps.
What is not listed
Of 493 candidates reviewed, 389 are listed. Of the rest, 31 had a dead, parked, redirected or unreadable website, 6 belong in another section (MCP servers, custom GPTs or shopping agents), 25 were services, directories or not software for stores, 33 were general tools where ecommerce is incidental, and 9 were duplicates or lacked enough evidence.
Corrections
Vendors can claim a listing to correct it, or write to hello@ecommerceguide.com.