AI customer service tools.

AI customer service agents that answer and resolve enquiries over messaging, voice and email, with integrations to business systems for tasks like order and returns queries.

Main purposeAI agents resolve support inquiries on order status, returns and account questions across chat, email, voice and social.

AI customer support agent for Shopify stores that answers chat and email questions on orders, shipping, refunds and inventory using live store data.

Main purposeAutonomously resolves tier-one support tickets using live Shopify order, shipping and product data, with escalation to human agents.

AI chatbot and live chat widget for online stores, answering pre-sale and order questions, recommending products and handing conversations to human agents.

Main purposeAI agent trained on order data answers shipping and availability support questions with handoff to human live-chat agents.

AI agent and unified inbox that moderates social comments and answers DMs, email and live chat for online stores, with Shopify order actions like tracking and exchanges.

Main purposeUnified support inbox where an AI agent resolves tickets using order and shipping context across email, chat and social channels.

Live chat, chatbot, email and social messaging inbox that lets store teams talk with website visitors and see cart contents.

Main purposeLive chat widget with offline message capture and AI suggested replies for handling store enquiries.

Ecommerce helpdesk that centralises customer messages from stores and marketplaces in one inbox, with an AI agent, chatbot and review requests.

Main purposeEcommerce help desk consolidating tickets from many channels with AI reply drafting and a 24/7 FAQ chatbot.

AI agents that answer support tickets, product questions and order enquiries inside helpdesks like Zendesk and Freshdesk, plus content writing.

Main purposeDeploys AI agents inside Zendesk, Intercom and Gmail for tier-one ticket deflection and macro drafting.

Builds AI chatbots trained on your website content and documents to answer customer questions, capture leads and hand over to live chat across web, WhatsApp and social channels.

Main purposeBuilds bots trained on help center and product docs to answer shopper questions on a storefront and route tickets.

AI chatbot and AI search for Shopify stores that answers product and support questions from catalogue and store content, routes tickets and hands over to staff.

Main purposeAI chat agent answers support questions, deflects tickets and routes/escalates to Zendesk, Gorgias or WhatsApp.

Ecommerce helpdesk with an AI agent that unifies email, chat, SMS and social tickets, pulls Shopify order data and automates or answers customer queries.

Main purposeShopify-native helpdesk with AI draft replies and automated order lookups for support tickets.

Shared inbox customer support platform with live chat, knowledge base and AI assistants that draft replies and resolve customer questions.

Main purposeShared inbox help desk with AI Assist drafting and summarising support replies plus help docs and widget.

AI-powered helpdesk with the Fin AI agent that answers and resolves customer support conversations across chat, email and phone.

Main purposeFin AI agent resolves support tickets end-to-end including refunds and account updates.

AI assistant platform that answers customer messages across WhatsApp, Instagram, Messenger, TikTok, Telegram and a web widget, with a shared inbox and human handoff.

Main purposeDeploys AI chat and voice support agents that resolve tickets and hand off to human agents.

AI customer service CRM that unifies chat, email, text, voice and social conversations per customer, with automated agents, routing and reporting.

Main purposeConversational CRM/help desk that unifies support channels and uses AI to classify intent and drive support workflows.

Live chat and messaging software with an agent workspace, AI assistance and chat reporting for handling pre-sale questions and customer support on a store.

Main purposeLive chat widget plus agent workspace with ticketing, canned responses and escalation for pre- and post-purchase support.

AI support agents for online stores that answer and resolve customer questions across chat, email, voice and social, using live order and catalogue data.

Main purposeAI agent resolves Tier-1 ecommerce tickets on order status, returns and product questions across email, chat and messaging, integrating with Gorgias, Zendesk and Intercom.

Helpdesk for online stores combining a shared inbox for email, chat, social and SMS with chatbots, FAQ pages and AI-assisted replies.

Main purposeMulti-channel helpdesk with live chat, chatbots, FAQ, ticketing and AI response drafts.

AI-native helpdesk for online stores that handles email, chat, social and phone tickets, resolves repeat queries automatically and runs order tracking, returns and exchanges.

Main purposeEcommerce helpdesk with AI reply suggestions and multi-channel inbox.

AI voice agent that answers Shopify stores' inbound phone calls, handling order status, returns, product and policy questions and escalating the rest to staff.

Main purposeVoice AI agent answers inbound support calls about order status, shipping and returns using Shopify order data.

AI support agent for Shopify stores that looks up orders, tracks parcels, books returns, issues refunds and answers pre-purchase questions across chat, email and social.

Main purposeAI agents resolve inbound tickets across email, chat and social from a unified inbox with human escalation.